Michael Bolden
Riverside,NJ
Summary
Seasoned Auto Finance Manager with extensive experience in overseeing financial operations in the automotive sector. Deep understanding of financing strategies, loan structuring, and negotiation processes for diverse vehicle types. Strong track record of driving sales growth through innovative finance programs and solutions, while maintaining high customer satisfaction levels. Builds and nurtures strong relationships with clients.
Overview
13
13
years of professional experience
Work History
Auto Finance Manager
Ciocca Dealerships
Ewing, NJ
01.2012 - 08.2024
- Managed customers' financial transactions, ensuring accuracy and timeliness of payments.
- Analyzed customer credit reports, determined risk factors, and made recommendations for loan approval and denial.
- Performed regular reconciliations of accounts receivable records to ensure accuracy of information.
- Ensured compliance with all applicable federal, state, and local laws governing consumer lending practices.
- Addressed and resolved customer concerns and complaints related to financing, ensuring high levels of customer satisfaction.
- Implemented sales strategies to promote financing and insurance products to customers.
Education
Certification - Finance
ETHOS FINANCE AND MANAGEMENT TRAINING
New Brunswick, NJ07-2021
Associate of Applied Science - Allied Health
Valdosta State University
Valdosta, GA03-1989
Skills
- Time management
- Contract Preparation
- Customer Relations
- Financial History Analysis
- Credit History Review
- Loan Processing Coordination
- Creditworthiness Determination
- Professionalism
- Organizational Skills
- Relationship Building
- Client Interview
Timeline
Auto Finance Manager
Ciocca Dealerships
01.2012 - 08.2024
Certification - Finance
ETHOS FINANCE AND MANAGEMENT TRAINING
Associate of Applied Science - Allied Health
Valdosta State University
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