Michael Boninsegna
Vancouver,WA
Summary
Resourceful sales and operations manager offering 7 years of demonstrated success in increasing revenue, reducing costs and improving customer satisfaction. Exceptional performance developing new business and driving market development.
Overview
13
13
years of professional experience
Work History
Regional Sales Manager
Charter Communications
Vancouver, WA
08.2016 - 05.2023
- Achieved and surpassed regional sales goals by coordinating sales team, developing successful strategies and servicing accounts to strengthen business relationships.
- Made onsite sales calls to prospective customers to help sales representatives close lucrative deals.
- Finalized sales contracts with high-value customers.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Developed leaders to develop Sales reps to be successful in their roles.
Sales Coach Manager
Charter Communnications
Dayton, OH
12.2015 - 08.2016
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached leaders and employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Direct Sales Supervisor
Charter Communnications
Montgomery, AL
07.2013 - 07.2016
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
- Supervised site investigations, reported issues and escalated those that required further assistance.
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
- Communicated best practices among on-site and external personnel to align efforts and goals.
- Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
Multiple Dwelling Unit Concierge
Charter Communnications
Dayton, OH
05.2012 - 06.2013
- Serviced 41 different apartment complexes in Dayton, Springfield & Fairborn, OH
- Coordinated with Managers & Leasing Agents to get new residents video, internet and voice services.
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
Direct Sales Representative
Time Warner Cable
Dayton, OH
09.2010 - 05.2012
- Met customers in homes and businesses to discuss and demonstrate services to meet customers needs.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Put together sales proposals and contracts.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Trained new representatives as a subject matter expert.
Education
Masters Degree in Education Administration - Education Administration/Supervision
University of Phoenix
Tempe, AZ12.2004
Bachelors in Music Education/Performance - Music Education/Performance
Wright State University
Dayton, OH06.1989
High School Diploma -
Dayton Christian High School
Dayton06.1985
Skills
- Leader Development
- Representative Development
- Revenue Generation
- Product Knowledge
- Product and Service Sales
- Goals and Performance
- Sales Expertise
- Cold Calling
- Strategic Planning
Timeline
Regional Sales Manager
Charter Communications
08.2016 - 05.2023
Sales Coach Manager
Charter Communnications
12.2015 - 08.2016
Direct Sales Supervisor
Charter Communnications
07.2013 - 07.2016
Multiple Dwelling Unit Concierge
Charter Communnications
05.2012 - 06.2013
Direct Sales Representative
Time Warner Cable
09.2010 - 05.2012
Masters Degree in Education Administration - Education Administration/Supervision
University of Phoenix
Bachelors in Music Education/Performance - Music Education/Performance
Wright State University
High School Diploma -
Dayton Christian High School