Michael Brakebill
Chicago,IL
Summary
Experienced Admissions Coordinator with proven expertise in helping potential clients start down their path of recovery. Excelled in providing exceptional care by conducting detailed phone assessments, explanation of insurance benefits, and ensuring a seamless admission process.
Overview
9
9
years of professional experience
Work History
Admissions Coordinator
Guardian Recovery Network
12.2021 - Current
- Explaining state to state insurance benefits based on the potential clients coverage, while assuring all benefits meet standards of the corresponding facility's policies.
- Explaining what our different facilities offer from an amenity and therapeutic standpoint, providing clients with confidence that their strongest needs would be met.
- Completing thorough phone screenings with potential clients to ensure the corresponding facility would be well-equipped to meet the clients needs.
- Having a vast understanding of potential red flags that would first require medical or clinical approval prior to admission.
Admissions Coordinator
Sprout Health Group
01.2018 - 09.2021
- Provided exceptional care to potential clients looking for treatment.
- Conducted thorough phone assessments to ensure the proper level of care was determined.
- Assisted in problem-solving regarding transportation issues that would limit a clients ability to venture further than their immediate location.
Behavioral Health Technician
Chance to Live
10.2015 - 01.2018
- Provided transportation for clients to and from the facility.
- Completed urinalysis testing for clients.
- Completed rounds to ensure groups ran smoothly.
Education
GED -
Adult Education Center
West Palm Beach, FL02-2012
Skills
- Communication
- Organization
- Verifications of benefits
- Phone assessments
- Working with others as part of a team
- An understanding of clients needs
- Extensive knowledge of Salesforce and Kipu
- Facilitating referrals due to insurance or clinical reasons
Timeline
Admissions Coordinator
Guardian Recovery Network
12.2021 - Current
Admissions Coordinator
Sprout Health Group
01.2018 - 09.2021
Behavioral Health Technician
Chance to Live
10.2015 - 01.2018
GED -
Adult Education Center
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