Michael Brecht
Bellevue,WA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Overview
4
4
years of professional experience
Work History
Sales Associate
Best Buy
Issaquah, WA
10.2024 - Current
- Helped customers find specific products, answered questions, and offered product advice.
- Built and maintained relationships with peers and upper management to drive team success.
- Recommended, selected and located merchandise based on customer desires.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained up-to-date knowledge of store merchandise and policies.
Sales/Warehouse Worker
HomeGoods
Bellevue, WA
06.2023 - 08.2023
- Transported goods to designated areas within the warehouse facility.
- Processed returns of defective merchandise as required.
- Helped customers find specific products, answered questions, and offered product advice.
Macys
Macys Department Store
05.2022 - 08.2022
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Helped customers locate products and checked store system for merchandise at other sites.
Amazon Fresh
N/A
05.2021 - 08.2021
- Stocked merchandise, clearly labeling items, and arranged according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Bachelor of Arts - Digital Technology (Game Design)
Washington State University
Pullman, WA05.2024
Skills
- Software Proficiency
- Problem solving
- Attention to Detail
- Teamwork and Collaboration
- MS Office 365 Proficient
- Interpersonal Communication
Cougar Marching Band (Section Leader)
Co-Led a section of 14 other amazing like-minded people, and was awarded the best section within our Band due to the overall sound and character of our members within the Mellophones
Timeline
Sales Associate
Best Buy
10.2024 - Current
Sales/Warehouse Worker
HomeGoods
06.2023 - 08.2023
Macys
Macys Department Store
05.2022 - 08.2022
Amazon Fresh
N/A
05.2021 - 08.2021
Bachelor of Arts - Digital Technology (Game Design)
Washington State University
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