Dynamic and results-driven sales professional with extensive experience in office and clerical work, particularly in remote roles, demonstrating a solid track record of driving revenue growth. Years of experience as a dispatcher and coordinator in the trucking industry have honed skills in managing high-stakes negotiations and securing optimal contracts while ensuring compliance with company policies. Proven ability to excel in fast-paced environments, supported by a strong work ethic and commitment to excellence. Contributes to punctuality, reliability, problem-solving, time management, and professionalism. Eager to leverage these skills and dedication to support a team-oriented atmosphere, fostering success and growth within the organization.
Work History
Sales Associate
7 Months
Radius Global Solutions | 01.2026 - 08.2026
Utilized authentication applications to enhance security protocols.
Supervised CRM operations and evaluated sales performance through Salesforce and other software tools to optimize customer engagement strategies.
Utilized strong problem-solving skills to effectively manage and resolve conflicts in demanding environments.
Executed strategic sales initiatives and fostered teamwork to ensure attainment of monthly sales targets.
Managed documentation of customer interactions and sales through CRM systems, optimizing overall communication strategies.
Achieved significant revenue increases by consistently outperforming sales objectives, utilizing advanced customer engagement techniques and thorough understanding of product offerings.
Utilized learning scripts to enhance call efficiency and ensure comprehensive knowledge retention.
Conducted in-depth conversations with customers to gather insights on their unique needs and preferences.
Accepted responsibility for extra shifts to support operational efficiency and bolster team performance.
Exhibited strong personal responsibility to drive individual and team success.
Hostess/server/FOH
7 Months
Keke's Breakfast Cafe | 06.2025 - 01.2026
Ensured cleanliness and organization of work areas, including dining room floors, tables, chairs, utensils, and glassware.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Personal Assistant
1 Year 10 Months
Decisive fiber | 01.2021 - 11.2022
I made sure that the schedule is packed and followed to be able to fit a decent amount of work into one day to stay ahead of things if I'm able to, so as not to be overwhelmed or flustered.
I filed, faxed, and printed necessary documents for them to be ready to sign and send
I was responsible for the business's email and communication.
I organized and maintained files, printed necessary documents, and communicated with clients via phone.
I stayed organized and productive.
Maintained a positive attitude and strong work ethic, contributing to a collaborative work environment.
Logistics Coordinator/Dispatcher
5 Years 11 Months
American Logistics Group | 01.2016 - 12.2021
Managed daily workload assessments to ensure timely and accurate driver assignments for freight transportation.
Facilitated comprehensive trip organization and location coordination, negotiating details with brokers through phone discussions.
Executed comprehensive preparation and strategic planning to guarantee readiness.
Utilized Microsoft Outlook and Excel to enhance productivity and streamline communication.
Leveraged extensive knowledge of negotiation principles to facilitate successful outcomes.
Coordinated operations to maintain optimal workflow and ensure supplies were delivered as scheduled.
Achieved streamlined organizational processes to boost overall performance. Established robust rapport with business stakeholders to drive sustained collaboration. Demonstrated commitment to excellence by consistently exceeding job requirements.
Cocktail Waitress
10 Months
Davinci | 12.2015 - 10.2016
Facilitated customer interactions to enhance beverage sales and drive revenue. Keeping a welcoming, high energy attitude to ensure guest satisfaction
Waitress, Hostess, Food Runner
1 Year 9 Months
Bice grande cafe | 01.2014 - 10.2015
Ensured cleanliness of dining areas and service items to enhance customer experience. Ensured cleanliness of work areas including dining room floors, tables, chairs, utensils, glassware, etc.
Facilitated efficient table turnover through effective communication and coordination with kitchen staff.
Publix Customer Service
2 Years
Publix-Estero | 01.2012 - 01.2014
Served customers as a cashier and transitioned to front customer service clerk, assisting with inquiries and providing support.
Worked at Publix, gaining valuable experience in the food industry while exploring new opportunities.
Skilled at working independently and collaboratively in a team environment.
Worked flexible hours across night, weekend, and holiday shifts.
Waitress
4 Months
IHOP-Bonita Springs | 03.2013 - 07.2013
Delivered exceptional customer service in a fast-paced dining environment.
Managed order accuracy and timely delivery to enhance guest satisfaction.
Education
Upper secondary education - Paralegal Studies
Florida SouthWestern State College | Fort Myers, FL
- Mixology
Elite Bartending Academy | Fort Myers, FL | 11-2018
GED
Edison High School | Fort Myers, FL | 12-2014
Skills
Sales management
Retail sales
Sales techniques
POS system operation
CRM software proficiency
B2B sales and customer service
Customer service
Problem Solving
Time management
Focus on priorities
Teamwork and collaboration
Interpersonal communication
Results driven
Software proficiency
Quickbooks
Skilled in Microsoft Teams and Edge
proficient in Word
ADP
Certification
Life Insurance License
Driver's License
ServSafe Alcohol Certification
ServSafe
Languages
English
Over-the-phone interpretation
Personal Information
Age: 30
Authorized To Work: US for any employer
Work Permit: Authorized to work in the US for any employer
Visa Status: Authorized to work in the US for any employer