Michael Brown
Philadelphia,PA
Summary
Accomplished Bartender with over 20 years of experience in diverse, high-volume bar settings, including restaurants, pubs, nightclubs, and weddings. Skilled in crafting cocktails, delivering exceptional customer service, and maintaining efficient bar operations under pressure. Adept at creating inviting atmospheres, managing inventory, and training staff across various hospitality environments. Known for a strong work ethic, adaptability, and a passion for enhancing guest experiences.
Overview
18
18
years of professional experience
Work History
Head Bartender
Leo Restaurant & Bar
Philadelphia, PA
2025.08 - Current
- Led bar operations at Leo Restaurant & Bar during busy service hours.
- Trained bartenders on drink preparation, service steps, and bar presentation.
- Remembered customer preferences and past orders, enhancing customer satisfaction and fostering sense of loyalty.
Head Bartender
Commonwealth Golf Club
Philadelphia, PA
2021.09 - 2023.10
- Crafted and served a diverse range of cocktails, beers, and wines for weddings of up to 200 guests, ensuring high-quality service and guest satisfaction.
- Participated in promotional events, representing the establishment positively.
Bartender
The Shamrock Pub
Philadelphia, PA
2013.03 - 2019.08
- Learned how to pour a proper Guinness.
- Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow.
Bartender
The Stonehouse Pub
Philadelphia, PA
2009.01 - 2017.08
- Trained new bartenders on drink preparation techniques and customer service best practices.
- Monitored customer intoxication levels, refusing service when necessary for safety.
FOH Manager
Catahoola Restaurant & Bar
Philadelphia, PA
2011.08 - 2016.09
- Worked as full-time bartender before being promoted to FOH Manager.
- In charge of ordering a variety of craft beer and liquor, as well as the hiring of FOH staff.
- Assisted in the development of new menus, making suggestions for drink addition, enhancement or removal based on drink sales performance.
Skills
- RAMP Certified, ETIPS Certified, Team leadership, Fast-paced event service, Customer interactions, Bar Management, Cocktail development, Inventory management
Timeline
Head Bartender
Leo Restaurant & Bar
2025.08 - Current
Head Bartender
Commonwealth Golf Club
2021.09 - 2023.10
Bartender
The Shamrock Pub
2013.03 - 2019.08
FOH Manager
Catahoola Restaurant & Bar
2011.08 - 2016.09
Bartender
The Stonehouse Pub
2009.01 - 2017.08