Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Buenger

Shrewsbury

Summary

Experienced professional with a robust background in business management and customer relationship management. Known for strong problem-solving abilities and effective communication skills, committed to driving customer satisfaction and business growth through tailored insurance solutions.

Overview

30
30
years of professional experience

Work History

Sales Agent

Baltimore Life Co
Owings Mills
02.2025 - Current
  • Assisted clients in selecting appropriate insurance products based on individual needs.
  • Conducted follow-up calls to ensure customer satisfaction and address inquiries.
  • Collaborated with team members to develop sales strategies for client engagement.

Insurance Sales Agent

Kemper Insurance
Woodlawn
02.2022 - 02.2025
  • Developed customized insurance plans addressing specific client needs, enhancing client satisfaction.
  • Conducted thorough risk assessments, identifying coverage gaps and recommending appropriate solutions.
  • Educated clients on policy options and benefits, improving their decision-making process.

owner/president

Diamond Jim Inc
Baltimore
11.1995 - 01.2022
  • Managed daily operations of retail business, ensuring smooth functioning and customer satisfaction.
  • Developed marketing strategies to increase brand visibility and engage customers effectively.
  • Oversaw inventory management and procurement processes, maintaining optimal stock levels to meet customer demand.

Education

High School Diploma -

Mt St Joseph HS
Baltimore, MD
06-1971

Skills

  • Sales strategies
  • Client engagement
  • Cold calling
  • Customer relationship management
  • Key relationship management
  • Need analysis
  • Policy customization
  • Risk assessment
  • Problem solving
  • Effective communication
  • Team collaboration
  • Adaptability to change
  • Presentation skills

Timeline

Sales Agent

Baltimore Life Co
02.2025 - Current

Insurance Sales Agent

Kemper Insurance
02.2022 - 02.2025

owner/president

Diamond Jim Inc
11.1995 - 01.2022

High School Diploma -

Mt St Joseph HS
Michael Buenger