Adaptable professional with a consistent track record of delivering high-quality work in fast-paced environments. Proficient in optimizing workplace efficiency through computer skills and Knowledgeable in computer applications.
Overview
7
7
years of professional experience
Work History
Operations Lead
DHL Express
11.2024 - Current
Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
Managed and allocated staff and material resources to meet production goals.
Collected, arranged, and input information into database system.
Developed effective improvement plans in alignment with goals and specifications.
Reload Coordinator
DHL Express
11.2020 - 10.2024
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Collaborated with various departments to ensure seamless operations, working closely with load planners to optimize load allocations.
Using time management skills and knowledge to have containers prepared for on-time departures.
LINE COOK/DISHWASHER
Skyline Chili
10.2019 - 08.2020
Prepared standardized meals to meet nutrition and portion specifications
Communicated clearly with kitchen staff to coordinate workflow
Delivered prompt service to meet internal targets
Completed daily opening and closing duties alongside kitchen team
Collaborated with team members to create efficient workflow within dishwashing area
Participated in deep-cleaning projects within kitchen area as scheduled by management.
SERVER
Receptions event center
03.2018 - 10.2019
Kept food service and preparation areas clean and neat
Supported bussers with table-cleaning during high-volume shifts
Followed safety, sanitization and food handling guidelines
Completed side work tasks such as rolling silverware, polishing glassware, or refilling condiments during downtime periods
Swept floors and reset tables after guests to prepare for new patrons.
Education
HIGH SCHOOL -
Holy Cross District High School
Covington, KY
05.2020
Skills
Data Entry
Operations Management
Strategic Planning
Work Planning and Prioritization
Information Collection
Recordkeeping
Timeline
Operations Lead
DHL Express
11.2024 - Current
Reload Coordinator
DHL Express
11.2020 - 10.2024
LINE COOK/DISHWASHER
Skyline Chili
10.2019 - 08.2020
SERVER
Receptions event center
03.2018 - 10.2019
HIGH SCHOOL -
Holy Cross District High School
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