Michael Burge
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Neighborhood Hub Specialist
The Village Dallas
10.2023 - Current
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Distributed and followed up on tenant renewal notices.
- Established key relationships with potential leasers and renters.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Explained terms of lease and amounts to be paid to tenants.
Account Manager
Staffmark Drivers
07.2021 - 09.2023
- Recruited and hired Class A & B CDL Truck Drivers and office personnel for large-scale distribution/logistics companies (temp-to-hire & direct placement positions).
- Coordinated dispatching of 60+ drivers to accomplish daily delivery requirements.
- Managed weekly payroll data entry and processing for 60+ employees to comply with predetermined company guidelines.
- Wrote and posted job descriptions on Indeed, ZipRecruiter, Craigslist, Monster & LinkedIn.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Final Documentation Specialist
Service First Mortgage Company
11.2020 - 07.2021
- Reviewed loan files and updated to match current standards.
- Worked with underwriters to fix application problems and resolve issues.
- Monitored pipelines to track and log status of loans.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Education
Bachelor of Arts - Mass Communications - Minor in English/Writing
Ouachita Baptist University
Arkadelphia, AR05.2020
Skills
- Resident relations
- Building rapport
- Customer Service
- Critical Thinking
- Computer Proficiency
- Follow-up skills
- Problem-solving abilities
- Active Listening
Timeline
Neighborhood Hub Specialist
The Village Dallas
10.2023 - Current
Account Manager
Staffmark Drivers
07.2021 - 09.2023
Final Documentation Specialist
Service First Mortgage Company
11.2020 - 07.2021
Bachelor of Arts - Mass Communications - Minor in English/Writing
Ouachita Baptist University
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