Michael Burgio
Buffalo,United States
Overview
14
14
years of professional experience
Work History
Account Executive
Lineage
04.2024 - Current
- Cultivated client relationships to enhance customer satisfaction and retention.
- Developed tailored sales presentations that addressed unique client needs and objectives. I always had to have an "angle".
- Executed strategic account plans, resulting in increased revenue growth and market share.
- Achieved 95% quota first fiscal year.
- Responsible for the FULL sales cycle from cold outreach to submitting documents .
- 80% of business was competitive takeaways all of which were obtained via cold outreach .
- Minimum 30 dials/ foot-ins daily.
Server
Siena restaurant
07.2019 - Current
- As a server at this established fine dining restaurant, I am responsible for training and serving high profile tables. Having ample wine knowledge and a great understanding of the menu and ingredients, I am given many opportunities to up sell my guests that I serve.
Associate District Manager
ADP
11.2022 - 04.2024
- Worked independently within my assigned territory to close sales, win business, and reach sales goals.
- Achieved 108% YTD for 2023 fiscal year
- Acted as a resource for small businesses especially when it came to government regulations
- Set 5+ prospect meetings a week to evaluate their current payroll process to find solutions
- Foster relationships with current clients to ensure that they are receiving the best service.
Server
Mortons The Steakhouse
10.2017 - 08.2019
- As an established fine dining restaurant, I was responsible for having ample wine knowledge and the know about to provide the best service possible.
Project Manager
Systems Technology Group
05.2018 - 03.2019
- As a restaurant project manager for point of sale systems, I was responsible for programming, installing, and training of the system. I often had 5 projects at once which taught me how to be very organized between projects.
Head Server/Floor Captain
Aro Bar De Tapas
04.2016 - 09.2017
- As head server/floor captain, I was responsible for training, drink inventory, serving high profile tables, and other managerial duties.
Cook
A Touch of Italy
06.2011 - 06.2016
- Worked as a saute cook, fry cook, as well as prep cook
Education
High School Diploma -
Kenmore West Senior High School
Kenmore06.2012
Associates - Liber Arts
Erie County Community College
Williamsville01.2016
Skills
- Time Management
- Ability to Work Under Pressure
- Leadership
- Communication Skills
- Customer Service
- Written and verbal communication
Timeline
Account Executive
Lineage
04.2024 - Current
Associate District Manager
ADP
11.2022 - 04.2024
Server
Siena restaurant
07.2019 - Current
Project Manager
Systems Technology Group
05.2018 - 03.2019
Server
Mortons The Steakhouse
10.2017 - 08.2019
Head Server/Floor Captain
Aro Bar De Tapas
04.2016 - 09.2017
Cook
A Touch of Italy
06.2011 - 06.2016
Associates - Liber Arts
Erie County Community College
High School Diploma -
Kenmore West Senior High School