Highly motivated and quality driven with a superior work ethic. Detail oriented to ensure systems are working properly. Works well independently and with others. Devoted to giving every customer a positive outcome.
Overview
8
8
years of professional experience
Work History
PC Deployment Consultant Tech
All Lines Technology
Pittsburgh, PA
06.2024 - Current
Configured and deployed laptops, desktops, AIOs, and other computer devices.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Installed and performed repairs to hardware, software, or peripheral equipment.
Installed, updated and configured hardware and software.
IT Configuration Technician
Innosource
Coraopolis, PA
05.2022 - 04.2024
Prioritized and organized tasks to efficiently accomplish service goals.
Worked successfully with diverse groups of coworkers to meet goals and address issues related to our services.
Configured computers and accessories for FedEx employees across the United States and Canada.
Fire Arms and Ammo Associate
Walmart
Grove City, PA
01.2021 - 05.2022
Stocked and labeled merchandise.
Answered customer questions about products and services.
Ensured that purchasers were in compliance with government regulations.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Security Officer
Palamerican Security
Allison Park, PA
02.2019 - 10.2021
Monitored and patrolled buildings, grounds, and work sites.
Greeted guests professionally and courteously to cultivate a welcoming atmosphere, while making safety the top priority.
Completed detailed security reports for upper management.
Information Technology Intern
Shaler Area School District
Glenshaw, PA
06.2017 - 08.2021
During summer months, installed and configured software and hardware on student iPads and teacher laptops.
Precisely followed work orders to identify equipment needed, materials required, and sequences to correctly complete assignments.
Managed program errors with an analytical approach focused on troubleshooting, diagnosing and resolving each problem.
Education
Bachelor of Science - Computer Science And Information Technology
Slippery Rock University of Pennsylvania
Slippery Rock, PA
05.2022
High School Diploma -
Shaler Area High School
Pittsburgh, PA
06.2017
Skills
Strong understanding of device configuration, networking protocols, and operating system specifications
Eager to learn new processes, programs, and procedures to maximize contributions to users, team, and business
Trained in technical support and infrastructure management
Works with users in person and remotely
Accomplishments
As an Eagle Scout, the project that I completed was updating the grounds of a convent guest house.
As an adult leader in Boy Scout Troop 173, I am entrusted with overseeing and maintaining supplies and equipment and working with younger scouts to develop their skills for rank advancement.
Timeline
PC Deployment Consultant Tech
All Lines Technology
06.2024 - Current
IT Configuration Technician
Innosource
05.2022 - 04.2024
Fire Arms and Ammo Associate
Walmart
01.2021 - 05.2022
Security Officer
Palamerican Security
02.2019 - 10.2021
Information Technology Intern
Shaler Area School District
06.2017 - 08.2021
Bachelor of Science - Computer Science And Information Technology