Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Michael Bushem

Pittsburgh,PA

Summary

Highly motivated and quality driven with a superior work ethic. Detail oriented to ensure systems are working properly. Works well independently and with others. Devoted to giving every customer a positive outcome.

Overview

8
8
years of professional experience

Work History

PC Deployment Consultant Tech

All Lines Technology
Pittsburgh, PA
06.2024 - Current
  • Configured and deployed laptops, desktops, AIOs, and other computer devices.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Installed and performed repairs to hardware, software, or peripheral equipment.
  • Installed, updated and configured hardware and software.

IT Configuration Technician

Innosource
Coraopolis, PA
05.2022 - 04.2024
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked successfully with diverse groups of coworkers to meet goals and address issues related to our services.
  • Configured computers and accessories for FedEx employees across the United States and Canada.

Fire Arms and Ammo Associate

Walmart
Grove City, PA
01.2021 - 05.2022
  • Stocked and labeled merchandise.
  • Answered customer questions about products and services.
  • Ensured that purchasers were in compliance with government regulations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Security Officer

Palamerican Security
Allison Park, PA
02.2019 - 10.2021
  • Monitored and patrolled buildings, grounds, and work sites.
  • Greeted guests professionally and courteously to cultivate a welcoming atmosphere, while making safety the top priority.
  • Completed detailed security reports for upper management.

Information Technology Intern

Shaler Area School District
Glenshaw, PA
06.2017 - 08.2021
  • During summer months, installed and configured software and hardware on student iPads and teacher laptops.
  • Precisely followed work orders to identify equipment needed, materials required, and sequences to correctly complete assignments.
  • Managed program errors with an analytical approach focused on troubleshooting, diagnosing and resolving each problem.

Education

Bachelor of Science - Computer Science And Information Technology

Slippery Rock University of Pennsylvania
Slippery Rock, PA
05.2022

High School Diploma -

Shaler Area High School
Pittsburgh, PA
06.2017

Skills

  • Strong understanding of device configuration, networking protocols, and operating system specifications
  • Eager to learn new processes, programs, and procedures to maximize contributions to users, team, and business
  • Trained in technical support and infrastructure management
  • Works with users in person and remotely

Accomplishments

  • As an Eagle Scout, the project that I completed was updating the grounds of a convent guest house.
  • As an adult leader in Boy Scout Troop 173, I am entrusted with overseeing and maintaining supplies and equipment and working with younger scouts to develop their skills for rank advancement.

Timeline

PC Deployment Consultant Tech

All Lines Technology
06.2024 - Current

IT Configuration Technician

Innosource
05.2022 - 04.2024

Fire Arms and Ammo Associate

Walmart
01.2021 - 05.2022

Security Officer

Palamerican Security
02.2019 - 10.2021

Information Technology Intern

Shaler Area School District
06.2017 - 08.2021

Bachelor of Science - Computer Science And Information Technology

Slippery Rock University of Pennsylvania

High School Diploma -

Shaler Area High School
Michael Bushem