Michael Butler
Marrero,LA
Summary
To gain business skills and grow my project management career to maximize the value I can bring to my company.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Attorney Represented Casualty Adjuster
Allstate Insurance Co
12.2019 - Current
- Resolve complex, high exposure claims with attorneys in accordance with best practices
- Review medical records and bills to evaluate claim value
- Assists in onboarding and training less experienced adjusters
- Acts as Team Lead in manager's absence
Unrepresented Casualty Adjuster
Allstate Insurance Co
08.2018 - 12.2019
- Investigated single and multi-vehicle losses involving property damage and bodily injury
- Documented claims though active listening and use of data to investigate and determine claim value
- Negotiated and settled claims with claimants
Liability Determination Adjuster
Allstate Insurance Co
11.2014 - 08.2018
- Communicated empathetically with customers to assist with the claim process in a fast, fair, and easy manner
- Reviewed the policy to determine if coverage applied and provided customers with detailed explanation of coverage
- Gathered and analyzed data to determine liability
Education
BA - Sports Management
LOUISIANA STATE UNIVERSITY
Skills
- Ability to multi-task in fast paced environment
- Negotiation Expert
- Customer service expert
- Problem-Solving
- Project Management Tools
- Strong Communication Skills
- Ability to work independently on a virtual team
Certification
- PMP - Project Management Professional
- DASM- Disciplined Agile Scrum Master
Accomplishments
- 2023 YPO CORE TEAM MEMBER
- 2022 Casualty West Accelerated Development Program
- 2020 Southern CSA Emerging Leaders
- 2018 Southern CSA Purple Purse Coordinator
Additional Information
- Licensed in Louisiana,Kentucky, and Texas as an adjuster.
Timeline
Attorney Represented Casualty Adjuster
Allstate Insurance Co
12.2019 - Current
Unrepresented Casualty Adjuster
Allstate Insurance Co
08.2018 - 12.2019
Liability Determination Adjuster
Allstate Insurance Co
11.2014 - 08.2018
BA - Sports Management
LOUISIANA STATE UNIVERSITY
Similar Profiles
Briann CastroBriann Castro
Inside Property Adjuster at Allstate Insurance CoInside Property Adjuster at Allstate Insurance Co
Mariya ThomasMariya Thomas
Customer Service Executive at Allstate Insurance CoCustomer Service Executive at Allstate Insurance Co
Kimberly RubioKimberly Rubio
Customer Service Representative at Allstate Insurance CoCustomer Service Representative at Allstate Insurance Co
Kimberlee FreemanKimberlee Freeman
Customer Service Manager/ Sales at Allstate Insurance CoCustomer Service Manager/ Sales at Allstate Insurance Co
Tifferny WilsonTifferny Wilson
Sous Chef at National World War II MuseumSous Chef at National World War II Museum