Michael Byers
Denver,CO
Summary
I believe in making the best first impression possible. I do that by having a fit and professional appearance. I also am told I have "the gift of gab", which can help me relate quickly to new clients. I have spent my entire life in sales and management and I think Im an asset to anyone looking for those qualities.
Overview
25
25
years of professional experience
Work History
Owner/Operator
Fracos Bar and Live Music
Littleton, CO
12.2018 - 03.2026
- Built strong relationships with patrons and staff to ensure smooth service and customer satisfaction.
- Managed day-to-day business operations.
- Trained and supervised staff, fostering a collaborative team environment.
Owner/Operator
Napa Nectars Liquor Store
Littleton, CO
03.2009 - 01.2020
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Analyzed customer feedback to refine service offerings and improve overall experience.
Assistant Manager
Walmart
Littleton, CO
10.2000 - 03.2008
- Led team in daily operational planning and execution, ensuring alignment with corporate objectives.
- Mentored staff on customer service best practices, enhancing overall satisfaction and loyalty.
- Implemented inventory management systems, improving accuracy and reducing stock discrepancies.
Education
High School Diploma -
Fremont Ross
Fremont, OHSkills
- Operations management
- Customer service
- Sales negotiation
- Strategic planning
- Client relationship management
- Sales strategy development
Timeline
Owner/Operator
Fracos Bar and Live Music
12.2018 - 03.2026
Owner/Operator
Napa Nectars Liquor Store
03.2009 - 01.2020
Assistant Manager
Walmart
10.2000 - 03.2008
High School Diploma -
Fremont Ross