Michael Byrd
Eufaula
Summary
Highly skilled Branch Sales Manager with robust experience in driving branch sales, managing teams, and developing strategic plans. Possess strong leadership skills, with an emphasis on sales productivity and customer satisfaction. Proven ability to make significant contributions to overall business growth through innovative marketing strategies and focus on customer relationship management.
Overview
25
25
years of professional experience
Work History
Branch Sales Manager
Advance America
Eufaula, AL
05.2024 - Current
- Managed daily branch operations and staff performance.
- Assisted customers with financial service inquiries and applications.
- Collaborated with management to set branch goals and objectives.
- Built relationships with new and existing customers by personally interviewing to identify needs and preferences and delivered products and services that fit customer perfectly.
- Established overall growth, sales and profit objectives for branch in coordination with corporate office and established and adhered to annual branch budget.
Community Manager
Lakeridge and Villas of Lakeridge Apartments
Eufaula, AL
04.2023 - 04.2024
- Managed resident communications and addressed concerns in a timely manner.
- Coordinated maintenance requests and ensured timely resolution of issues.
- Conducted property tours for prospective residents and showcased amenities effectively.
- Assisted with lease administration and ensured compliance with policies.
AutoCAD Drafter
Alliance Steel Company
Eufaula, Alabama
12.2020 - 02.2023
- Created detailed AutoCAD drawings for structural steel projects.
- Collaborated with engineers to refine design specifications and layouts.
- Assisted in reviewing project designs for compliance with safety standards.
- Updated existing drawings based on client feedback and project changes.
AutoCAD Drafter
American Buildings Company a Nucor Company
Eufaula, Alabama
02.2019 - 10.2020
- Created detailed AutoCAD drawings for structural steel projects.
- Collaborated with engineers to refine design specifications and layouts.
- Assisted in reviewing project designs for compliance with safety standards.
Kitchen Manager
Byrd's Nest Sports Bar and Grill
Eufaula, Alabama
02.2018 - 05.2019
- Managed daily kitchen operations and staff scheduling for efficient workflow.
- Ensured cleanliness and organization of kitchen equipment and workstations daily.
- Developed and implemented kitchen policies, procedures and quality standards.
Department and Support Manager
Walmart
Eufaula, Alabama
07.2014 - 02.2018
- Managed daily operations of customer support team for efficient service delivery.
- Ensured compliance with Walmart's customer service standards and policies consistently.
- Monitored staff interactions with customers to provide real-time coaching.
Assistant Store Manager
Captain D's Seafood
Eufaula, Alabama
10.2013 - 09.2014
- Assisted in managing daily store operations and staff scheduling.
- Trained and mentored new employees on company policies and procedures.
- Oversaw inventory management, ensuring stock levels met customer demand.
General Manager
Sonic
Dothan, Alabama
06.2012 - 10.2013
- Oversaw daily operations and ensured alignment with strategic goals.
- Developed and implemented process improvements across all departments.
- Managed budget planning and resource allocation for operational efficiency.
General Manager
Taco Bell
Dothan, Alabama
01.2010 - 06.2012
- Oversaw daily operations and ensured alignment with strategic goals.
- Developed and implemented process improvements across all departments.
- Managed budget planning and resource allocation for operational efficiency.
Assistant Store Manager
McDonald's
Eufaula, Alabama
10.2000 - 12.2009
- Assisted in managing daily store operations and staff scheduling.
- Trained and mentored new employees on company policies and procedures.
- Oversaw inventory management, ensuring stock levels met customer demand.
Education
High School Diploma -
Eufaula High School
Eufaula, AL05-2002
Skills
- Sales strategy
- Customer relationship management
- Budget planning
- Financial services
- Performance management
- Team leadership
- Conflict resolution
- Decision making
- Training and development
- Time management
- Business growth management
- Branch operations
- Operations management
- Employee coaching
References
References available upon request.
Timeline
Branch Sales Manager
Advance America
05.2024 - Current
Community Manager
Lakeridge and Villas of Lakeridge Apartments
04.2023 - 04.2024
AutoCAD Drafter
Alliance Steel Company
12.2020 - 02.2023
AutoCAD Drafter
American Buildings Company a Nucor Company
02.2019 - 10.2020
Kitchen Manager
Byrd's Nest Sports Bar and Grill
02.2018 - 05.2019
Department and Support Manager
Walmart
07.2014 - 02.2018
Assistant Store Manager
Captain D's Seafood
10.2013 - 09.2014
General Manager
Sonic
06.2012 - 10.2013
General Manager
Taco Bell
01.2010 - 06.2012
Assistant Store Manager
McDonald's
10.2000 - 12.2009
High School Diploma -
Eufaula High School