Avid Golfer
MIchael Byrne
Tallmadge,OH
Summary
Highly-skilled technical professional with experience in troubleshooting, problem-solving, and maintaining complex systems. Strengths include in-depth knowledge of technical equipment and software, strong analytical skills, purchasing expertise and ability to communicate technical information clearly to public clientele. Proven track record of improving system efficiency, reducing downtime, and minimizing waste in previous roles.
Overview
25
25
years of professional experience
Work History
Technical Expert
Social Security Adminstration
Akron, OH
09.2003 - Current
- Extensive understanding of the Social Security Act titles, Internal Revenue Code, and relevant public laws and regulations impacting social insurance programs.
- Proficient in creating and preserving detailed audit trails for claimant documentation while safeguarding highly sensitive federal and IRS data.
- Explained provisions of federal social insurance laws to individuals with diverse language skills, and/or disabilities during sometimes stressful public encounters.
- Expertly utilized agency's integrated automated case processing systems and over 150 differnt computer programs
- Responsible for assisting people in establishing federal entitlement and receiving benefits, adjudicating, authorizing, or reconsidering claims for benefits, and representing federal social programs before the general public.
- Conducted and held various intensive training classes for new hires and seasoned staff that were advancing to claims specialist positions.
- Assessed operational issues using reports, quality reviews, and appraisal programs to identify root causes of staff Performance and reported said findings in detailed reports to federal district managers and the area director's office.
Material Analyst/ Buyer
Diebold Inc
Mogadore, OH
07.2001 - 09.2003
- Analyzed supplier quotations for price, terms, lead times, payment terms and other factors prior to awarding contracts or purchase orders.Examined, selected and purchased merchandise consistent with specification requirements.
- Researched suppliers for cost savings opportunities on raw materials and components.
- Maintained accurate records of purchases, pricing, and other important data.
- Managed a database of approved suppliers including pricing information.
- Compiled and maintained records of material inventories, costs, deliveries and product specifications.
- Tested materials, analyzed data and generated reports to provide information to product development teams.
- Assessed arriving materials to verify match with purchase orders and submitted discrepancy reports as necessary.
- Identified and recommended methods to improve efficiency of material flow, inventory and storage.
- Reviewed and analyzed inventory levels, identified trends and recommended adjustments to purchasing plans.
- Coordinated with vendors regarding backorders, shipping schedules and product availability.
Product Flow Analyst
Timken
Canton, OH
12.1999 - 07.2001
- Enrolled in the management training program.
- Lead scheduler of steel melt process and finishing through the end of distribution.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Utilized various software and tools to streamline processes and optimize performance.
- Managed inventory and supplies to ensure materials were available when needed.
- Utilized statistical tools to analyze user behavior and identify patterns that inform product improvements.
- Managed customer relationships by responding promptly to inquiries about the product.
- Collaborated with cross-functional teams to define product requirements and specifications.
- Recommended process improvements based on insights gained from data analysis.
- Participated in Metallurgy classroom instruction.
Education
Bachelor of Science - Business Administration/Corporate Finance
University of Akron
Akron, OH05-1999
Skills
- Proficient purchase order management
- Skilled in Customer Engagement
- Vendor relationship management
- Process improvement skills
- Procurement Oversight
- Federal regulations
- Training facilitation
- Superior Customer Service
- Audit trail maintenance
- Claim adjudication
- Automated systems
- Data protection
- Project management
- Competitive Pricing Optimization
Affiliations
- Avid Golfer
- Enjoy Hiking
Accomplishments
- Received yearly cash bonuses for federal recognition of contributions
- Selected for the exclusive federal fraud investigation team
- Chosen for various leadership roles
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
On-SiteHybridRemoteInterests
Timeline
Technical Expert
Social Security Adminstration
09.2003 - Current
Material Analyst/ Buyer
Diebold Inc
07.2001 - 09.2003
Product Flow Analyst
Timken
12.1999 - 07.2001
Bachelor of Science - Business Administration/Corporate Finance
University of Akron
Similar Profiles
RICHARD CUMMINGSRICHARD CUMMINGS
Customer Service Representative at Social Security AdminstrationCustomer Service Representative at Social Security Adminstration
Janine GildersJanine Gilders
CSR, Customer Service Representative at Social Security AdminstrationCSR, Customer Service Representative at Social Security Adminstration
Karley DuhonKarley Duhon
Claims Representative at Social Security AdminstrationClaims Representative at Social Security Adminstration
Keith PiersawlKeith Piersawl
Operations Supervisor/Technical Expert at Social Security AdminstrationOperations Supervisor/Technical Expert at Social Security Adminstration
Michael P. PassarelliMichael P. Passarelli
Technician at Certasite Fire ProtectionTechnician at Certasite Fire Protection