Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Project Manager
Ripple Fiber
04.2023 - Current
Creating long- and short-term plans, including setting targets for milestones and adhering to deadlines
Delegating tasks on the project to employees best positioned to complete them
Making effective decisions when presented with multiple options for how to progress with the project
Serving as a point of contact for teams when multiple groups are working together on the same project to ensure team coordinates appropriately
Communicating with executives to keep the project aligned with their goals
Performing quality control on the project throughout development to maintain the standards expected
Adjusting schedules and targets on the project as needs for the project change
Addressing resident concerns and ensuring satisfactory resolutions
Collecting field data for market decisions
Coordinating with municipalities to maintain relationships and promote a quality business relationship.
Planned, designed, and scheduled phases for large projects.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Met project deadlines without sacrificing build quality or workplace safety.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Achieved project deadlines by coordinating with contractors to manage performance.
Field Engineer
Renewable Energy Integration Group
03.2021 - 04.2023
This is a complex role where I do not have a defined job description
Oversee the design the successful installation of SCADA/DAS infrastructure in utility grade solar farms
Monitored construction methods and installations, inspection and testing processes.
Delivered high-quality field services, ensuring all projects were completed on time and within budget constraints.
Conducted thorough site assessments to identify potential hazards, ensuring a safe working environment for all personnel involved in field operations.
Managed multiple projects simultaneously, demonstrating strong organizational skills and adaptability under pressure.
Identified major issues that could arise and provided solutions for these problems.
Observed construction methods and installations, inspection and testing processes to maintain consistent progress.
Served as liaison between site engineering team and field to coordinate work in accordance with design and construction documents.
Field Technician IV
Charter Communications
06.2018 - 03.2021
Communicated with supervisor to report progress, discuss issues and seek guidance.
Kept detailed records of field measurements and data.
Minimized potential hazards through adherence to safety guidelines during all field assignments.
Delivered high-quality work by diligently following standard operating procedures.
Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
Performed troubleshooting and diagnostics of malfunctioning equipment, and components.
Exceeded client expectations with excellent communication skills, keeping them informed throughout the entire resolution process.
Regional Manager
Express Oil Change and Tire Engineers
10.2014 - 06.2018
Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
Established and maintained operational standards for 8 locations.
Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
Developed vendor network of contacts to drive down costs and increase revenues.
Improved talent recruitment processes by enhancing job descriptions, streamlining interview procedures, and partnering with local educational institutions for pipeline development.
Mechanic
Firestone Complete Auto Care
06.2012 - 10.2014
Inspected and tested equipment to locate worn and damaged parts.
Replaced damaged, missing, or defective parts with new and refurbished components.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
Education
Associates of Science -
Central Piedmont Community College
Skills
Project Management
Project Planning
Project planning and development
Project Scheduling
Project tracking
Strategic Planning
Schedule Management
Stakeholder Communications
Staff Management
Work flow planning
Risk Management
Budgeting and forecasting
Document Management
Scope Management
Certification
Conflict Resolution
OSHA 30
SCTE Network Certificate
SCTE Certified Wi-Fi Specialist
Reporting/KPI Tracking
AutoCAD
Visio
Low Voltage/Comms
Project Management
Schematics Reading/Drawing
Fiber Design/Splicing
Team Management
Leadership
Troubleshooting/Diagnostics
Timeline
Project Manager
Ripple Fiber
04.2023 - Current
Field Engineer
Renewable Energy Integration Group
03.2021 - 04.2023
Field Technician IV
Charter Communications
06.2018 - 03.2021
Regional Manager
Express Oil Change and Tire Engineers
10.2014 - 06.2018
Mechanic
Firestone Complete Auto Care
06.2012 - 10.2014
Associates of Science -
Central Piedmont Community College
Conflict Resolution
OSHA 30
SCTE Network Certificate
SCTE Certified Wi-Fi Specialist
Reporting/KPI Tracking
AutoCAD
Visio
Low Voltage/Comms
Project Management
Schematics Reading/Drawing
Fiber Design/Splicing
Team Management
Leadership
Troubleshooting/Diagnostics
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