Summary
Overview
Work History
Education
Skills
Languages
Awards
Timeline
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Michael Candelaria

Redlands,CA

Summary

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

9
9
years of professional experience

Work History

United Problem Solver

Ups Store
Redlands, CA
04.2024 - Current
  • Developed innovative strategies for resolving customer complaints and difficult situations.
  • Identified and analyzed complex problems to develop effective solutions.
  • Provided technical advice on product issues, design specifications, and software upgrades.

Merchandise and Inventory Manager

PetSmart
San Bernardino, CA
02.2024 - Current
  • Developed, implemented and maintained inventory control systems to ensure accurate record keeping.
  • Analyzed current processes and identified areas of improvement for better efficiency in the inventory management process.
  • Performed regular cycle counts to maintain accuracy of inventory records.

Premium Generalist

Best Buy
Beaumont, CA
02.2023 - 02.2024
  • They must build new clients and strong partnerships, identify areas of improvement within the company, develop strategies to maximize sales potential, and build customer loyalty.
  • Created systems for tracking performance metrics such as sales, profits, costs, labor hours.
  • Generated leads through cold calling, online searches, and referrals from existing clients.

Sales Floor Department Lead

Best Buy
Beaumont, CA
01.2022 - 02.2024
  • They check for problems, provide tasks on time, and may manage cash to ensure associates are productive.
  • Performed recruitment activities such as interviewing candidates, creating job postings and conducting reference checks.
  • Resolved customer complaints in a timely manner by identifying root causes of issues.

Sales Advisor

Best Buy
Beaumont, CA
05.2021 - 02.2022
  • Provided customers with information on products and services available.
  • Assisted in the preparation of promotional materials and displays.
  • Developed marketing campaigns for new or existing products.

Shipping Department Lead

Kohl's Warehouse
San Bernardino, CA
11.2019 - 01.2021
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Implemented strategies to take advantage of new opportunities.

Order Consolidation Department Lead

Kohl's Warehouse
San Bernardino, CA
10.2016 - 11.2019
  • Kohl's Warehouse Leads for Order Consolidation oversee order disruption in an E-commerce center
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Evaluated needs of departments and delegated tasks to optimize overall production.

Sales Associate

Marshall's Retail Store
Redlands, CA
12.2015 - 10.2016
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.

Education

High School Diploma -

Redlands High School
Redlands, CA
06.2014

Political Science - Political Science

San Bernardino Valley College
San Bernardino, CA

Skills

  • Business Development
  • Client Relations
  • Coaching
  • Communication Skills
  • Customer Service
  • Inventory
  • Leadership
  • Microsoft Office
  • Order Fulfillment
  • Sales Coaching
  • Sales Experience
  • Staff Development
  • Team Leadership
  • Warehouse Experience
  • Verbal and written communication

Languages

  • English
  • Pursuing Spanish
  • Pursuing Latin

Awards

  • Directors Award
  • Four Year Award
  • Best Buy's MVP
  • Most Credit Applications Citi Bank

Timeline

United Problem Solver

Ups Store
04.2024 - Current

Merchandise and Inventory Manager

PetSmart
02.2024 - Current

Premium Generalist

Best Buy
02.2023 - 02.2024

Sales Floor Department Lead

Best Buy
01.2022 - 02.2024

Sales Advisor

Best Buy
05.2021 - 02.2022

Shipping Department Lead

Kohl's Warehouse
11.2019 - 01.2021

Order Consolidation Department Lead

Kohl's Warehouse
10.2016 - 11.2019

Sales Associate

Marshall's Retail Store
12.2015 - 10.2016

High School Diploma -

Redlands High School

Political Science - Political Science

San Bernardino Valley College

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Michael Candelaria