Yvette Castor
North Las Vegas,NV
Summary
Experienced in records management, Microsoft Office, and customer service. Detail-oriented professional consistently praised by peers for hard-working nature. Strong commitment to excellence. Can be relied upon to contribute to team success in achieving goals.
Overview
9
9
years of professional experience
Work History
Outbound Problem Solver
Amazon
Las Vegas, NV, USA
05.2023 - Current
- Leveraged strong organizational skills to prioritize urgent tasks, ensuring timely completion without compromising quality or safety standards in the outbound process.
- Streamlined communication between warehouse teams by implementing effective problem-solving strategies for outbound operations.
- POC Point of contact.
- Played a key role in maintaining accurate documentation for export compliance requirements pertaining to international shipments within the outbound department.
Production Manager
Arroweye solutions
Las Vegas, NV, USA
09.2020 - 12.2022
- Managed a team of 20+ employees in the production department
- Oversaw optimum daily operations, exceeding customer expectations
- Coached and motivated team members by providing appropriate training and growth opportunities
- Evaluated employee performance regularly through one-on-one meetings and quarterly reviews
- Resolved customer complaints quickly and efficiently by identifying root causes of issues
- Conducted regular staff meetings to discuss performance goals and provide updates on company policies and procedures
Area Manager
Taco Bell
Las Vegas, NV, USA
08.2015 - 12.2020
- Provided training for new staff members on product knowledge, customer service standards and operational protocols
- Implemented cost-saving initiatives such as inventory control systems to reduce expenses
- Oversaw daily operations including scheduling, cash handling, merchandising, inventory management, loss prevention
Education
High School Diploma -
Canyon Springs
North Las Vegas, NV05.2009
Skills
- Inventory Tracking
- Order Fulfillment
- Pallet Jack Operation
- Problem Identification
- Creative Solutions
- POC Point of contact
- PG process guide
- Troubleshooting and QA
- Business Development
- Performance Management
- Staff Training and Development
- Quality Assurance
- Staff Management
- Staff Training
- Staff Scheduling
- Team Development
Languages
Spanish
Elementary
Timeline
Outbound Problem Solver
Amazon
05.2023 - Current
Production Manager
Arroweye solutions
09.2020 - 12.2022
Area Manager
Taco Bell
08.2015 - 12.2020
High School Diploma -
Canyon Springs