Michael Cannon
Oklahoma City,OK
Summary
Appraiser adept at completing a high volume of appraisals, quickly and accurately. Motivated to exceed business expectations while delivering highly accurate results. Reviewed as a resource in the section, and tasked to coach, and train others, as well as provide complex vehicle repair information with the Section's Estimatics Team Managers.
Overview
34
34
years of professional experience
Work History
Auto Estimatics Appraiser
State Farm Insurance
12.1996 - Current
- Proximity Auto Appraiser, often handling Select Service inspections, as well as complex vehicle repairs, such as Tesla, Rivian, and Lucid vehicles.
- Tasked with facilitating our unit's huddle calls during our Team Manager's absence, and regularly called upon to share electric vehicle information during our Section Manager's huddle calls.
- Previous Select Service Inspector for many years, and assisted in shop training, and monitoring of their dashboard data. The overall scores of the shops that I monitored, increased by over 15%.
- Actively participate in the Mentor/Mentee program.
- Named to the Estimatics Segment Development Group.
Damage Appraiser
Towing And Repo Company
07.1996 - 12.1996
- Inspected vehicles to evaluate necessary repairs and determine extent of damage. O
- Documented damage with photographs and detailed written descriptions.
Golf Course Manager
Choctaw Creek Golf Course
03.1989 - 06.1996
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Managed work staff duties, and scheduling.
- Created a golf course tournament contract, and handled all scheduling, and facilitating of all tournaments.
Education
Bachelor of Science -
University of Central Oklahoma
Edmond, OK05.2015
Skills
- Over 26 years of claims experience with State Farm
- Former Service First, and Select Service Inspector
- I-Car Platinum, and ASE Certifications
- Currently hold a Property and Casualty Adjuster's License for the State of Oklahoma
- Member of the EV Workgroup, specializing in Electric Vehicle designs, repairs, and ADAS systems
- Repair Negotiations
- Total Loss Understanding
- Professional Development and named to the Estimatics Segment Development Group
- Creative Solutions
- Training and coaching other Appraisers
Timeline
Auto Estimatics Appraiser
State Farm Insurance
12.1996 - Current
Damage Appraiser
Towing And Repo Company
07.1996 - 12.1996
Golf Course Manager
Choctaw Creek Golf Course
03.1989 - 06.1996
Bachelor of Science -
University of Central Oklahoma
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