Michael Canty
Wallingford
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing return clients Goal-oriented manager with distinguished experience Auto Dealerships iand proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
10
10
years of professional experience
Work History
Sales Manager
Brandfon Hyundai
03.2018 - 07.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
Business Manager
Shaker Kia
01.2016 - 03.2018
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Assisted with hiring process and training of new employees.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
Business Manager
Balise Hyundai
04.2015 - 01.2016
- Communicated with customers and vendors positively with particular attention to problem resolution
- Assisted with hiring process and training of new employees.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
Business Manager/Sales Manager
Brandfon Honda
03.2013 - 04.2015
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Developed SubPrime Sales Department.
Education
Bachelor of Science - Accounting
University of Connecticut
Storrs, CTSkills
- Time Management
- Sales Process
- CRM Software
- Verbal and Written Communication
- Sales Presentation
- Direct Sales
- Team Oversight
- Sales Expertise
- Coaching and Mentoring
- Goals and Performance
- Product Knowledge
- Prospecting Skills
Timeline
Sales Manager
Brandfon Hyundai
03.2018 - 07.2023
Business Manager
Shaker Kia
01.2016 - 03.2018
Business Manager
Balise Hyundai
04.2015 - 01.2016
Business Manager/Sales Manager
Brandfon Honda
03.2013 - 04.2015
Bachelor of Science - Accounting
University of Connecticut
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