Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Michael Carr

Louisville,KY

Summary

Accomplished HR Manager with a proven track record at Premier Caregiver Services, excelling in employee relations and performance management. Skilled in HR policies and mentoring, I enhanced workforce alignment and retention strategies, significantly boosting employee satisfaction. Expert in payroll administration and staff management, my strategic approach and leadership fostered a positive and productive work environment.

Overview

7
7
years of professional experience

Work History

HR Manager

Premier Caregiver Services
09.2019 - Current
  • Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
  • Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
  • Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
  • Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
  • Guided leaders and employees on company policies, programs, benefits and salary administration.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.

Sales Assistant

Dell Technologies
02.2018 - 09.2019
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.

Education

Business Administration

Western Kentucky University
Bowling Green, KY

Bachelor of Science - Business Administration

Sullivan University
Louisville, KY
05.2018

Skills

  • HR policies and procedures
  • New Employee Orientation
  • HR processes
  • Retention Strategies
  • Onboarding and Orientation
  • Employee Relations
  • Payroll Administration
  • Training programs
  • Staff Management
  • Coaching and Mentoring

Additional Information

Participating in Vistage since January 2023. Vistage is the world’s largest CEO coaching and peer advisory organization for small and midsize business leaders. I am a part of Emerging Leader Group 7509.

Timeline

HR Manager

Premier Caregiver Services
09.2019 - Current

Sales Assistant

Dell Technologies
02.2018 - 09.2019

Business Administration

Western Kentucky University

Bachelor of Science - Business Administration

Sullivan University

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Michael Carr