Summary
Overview
Work History
Education
Skills
Personal Information
Assessments
Employment Gap (COVID-19)
Work Availability
Timeline
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Michael Carr

Michael Carr

Moreno Valley,CA

Summary

Dedicated professional in the energy field with a proven track record of consistently meeting company goals through organized and efficient practices. Thrives under pressure and excels in adapting to new situations and challenges, always aiming to enhance the organizational brand. Recognized for meticulous attention to detail and seamless teamwork. Demonstrates exceptional organizational skills, successfully managing multiple projects simultaneously with high accuracy.

Overview

12
12
years of professional experience

Work History

Sales Manager

New Power Co. LLC
07.2024 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Established metrics-driven sales culture, setting clear performance indicators and regularly reviewing progress.
  • Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

Solar Energy Consultant

Freedom Forever Solar
05.2023 - 06.2024
  • Increased solar energy adoption by conducting comprehensive consultations with potential clients.
  • Optimized system performance by analyzing data from installed systems and suggesting improvements when necessary.
  • Evaluated site conditions and conducted thorough analyses to determine suitable solar panel configurations.
  • Fostered positive working relationships with utility companies to expedite interconnection processes for clients'' systems.
  • Worked out in field 6 and sometimes 7 days per week focused on going door-to-door to meet potential customers.
  • Gathered information from prospective customers to identify solar energy needs.
  • Followed-up with warm prospects to deepen connections and convert leads.
  • Generated solar energy customer leads to develop new accounts.

Solar Energy Consultant

True Pwr LLC
03.2022 - 05.2023
  • Enhanced customer satisfaction by providing timely follow-ups and addressing concerns throughout the installation process.
  • Educated clients on the benefits of solar energy, resulting in higher conversion rates from initial inquiries to closed deals.
  • Collaborated with engineers, designers, and installers to ensure seamless project execution and delivery.
  • Assisted clients in navigating local permitting processes and securing financing options for their projects.
  • Strengthened client relationships through exceptional communication skills and a commitment to understanding individual needs.
  • Ensured high-quality customer experiences by addressing any post-installation issues promptly and effectively.
  • Maintained up-to-date knowledge of industry trends, regulations, and innovations through continuous professional development.
  • Mentored new sales team to surpass goals in alignment with brand standards.
  • Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
  • Set company record for most sales in a single day.
  • Through personal success was promoted to a manager where I was tasked in teaching my techniques and conducting one on one reviews to insure successful application of my processes.


Operations Manager

FedEx Ground
04.2016 - 07.2020
  • In charge of overseeing operations on the dock as it relates to loading, unloading, scanning and data entry
  • Tasked with maintaining and superintending transits to multiple regions
  • Filed and kept record of pertinent information in regards to employees, trailer routes and destinations
  • Managed at least 20-30 employees at a time with efficiency while driving and promoting productivity
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Analyzed and reported on key performance metrics to senior management.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

UPS Package Handler

United States Postal Service
01.2013 - 01.2016
  • Tasked with unloading trailers at a specific rate of speed to maintain productivity
  • When not unloading I would take the liberty of assisting with any and all accepted assistance as it relates to aiding coworkers in their productivity
  • Notable accolade: recognized for having the highest unloaded rate in the hub

Field Marketer

Entertainment Weekly
07.2013 - 10.2013
  • Market E- Weekly Services to potential customers
  • On field marketer tasked with informing potential customers of E-weekly's offers
  • Face to face interactive servicing
  • 85% and above success rate in persuading people to subscribe
  • Maintain a healthy and welcoming conversation with any and every potential client I came in contact with
  • Secured email subscription as well as paperback subscriptions
  • Notable accolade: I was recognized for retaining the most subscribers in a single weekend

Education

Communications

Fullerton College
Fullerton, CA
05.2015

None - Broadcast Journalism

Cal Baptist University
Riverside, CA
04.2013

High school diploma -

Don Antonio Lugo High School
06.2012

Skills

  • Exceptional in use of Microsoft Office
  • Writing skills
  • Operations Marketing
  • Inventory Management
  • Workflow Optimization
  • Client Relationships
  • Management
  • Supervising experience
  • Communication skills
  • Customer Service
  • Organizational Skills
  • Sales
  • Microsoft Powerpoint
  • Journalism
  • Microsoft Word
  • Time management
  • Microsoft Excel
  • Typing
  • Microsoft Office
  • Microsoft Outlook

Personal Information

Work Permit: Authorized to work in the US for any employer

Assessments

  • Sales skills, Highly Proficient
  • Customer focus & orientation, Proficient
  • Management & leadership skills: Planning & execution, Proficient
  • Supervisory skills: Motivating & assessing employees, Proficient
  • Customer service, Expert
  • Principles of accounting, Proficient
  • Warehouse shift leader, Highly Proficient
  • Attention to detail, Proficient
  • Administrative assistant/receptionist, Proficient
  • Work style: Professionalism, Proficient
  • Recruiting, Proficient

Employment Gap (COVID-19)

In 2020 when the COVID-19 virus spread, I was still employed with FedEx Ground as an operations manager. Unfortunately, twelve managers at the time contracted the virus. I was implored to take extra precaution considering that at the time I was living with an "at risk" person. As such, I was reluctantly forced to terminate employment in hopes of finding a remote job that would be more suitable for my situation at home. As I continued to apply for remote employment throughout the year, I began receiving unemployment benefits. In July of 2021, I began to drive for Lyft up until I was hired on at True Pwr LLC in March of 2022.  

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Manager

New Power Co. LLC
07.2024 - Current

Solar Energy Consultant

Freedom Forever Solar
05.2023 - 06.2024

Solar Energy Consultant

True Pwr LLC
03.2022 - 05.2023

Operations Manager

FedEx Ground
04.2016 - 07.2020

Field Marketer

Entertainment Weekly
07.2013 - 10.2013

UPS Package Handler

United States Postal Service
01.2013 - 01.2016

Communications

Fullerton College

None - Broadcast Journalism

Cal Baptist University

High school diploma -

Don Antonio Lugo High School
Michael Carr