Michael Carrera
Peoria,AZ
Summary
An achiever and willing to be challenged to their limits to demonstrate improvement of skills and efforts. Dependable to thoroughly communicate thought processes to ensure stable relationships with those around.
Overview
6
6
years of professional experience
Work History
Server
PF Chang's Restaurant
08.2023 - 03.2024
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Coordinated service to 4 to 5 dining tables on average.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Increased sales significantly by upselling higher-end products to customers.
Security Guard
GardaWorld Security
05.2022 - 08.2023
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Performed inspection(s) on people when necessary
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident reports.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Checked and verified photo identification prior to granting facility access.
Professional Mover
Muscular Moving Men
09.2021 - 01.2022
- Rallied and led 4 crew members to designated move each shift.
- Followed verbal and written instructions to properly move and ship products.
- Cleaned and maintained trucks and other equipment to maintain optimum working conditions.
- Developed strong rapport with customers, addressing any concerns or special requests to ensure smooth moving experience.
Retail Sales Associate
Target
05.2018 - 04.2021
- Helped customers complete purchases, locate items, and join reward programs.
- Utilized upselling techniques to promote additional products and increase sales.
- Maintained clean and organized store environment, enhancing overall shopping experience for customers.
Education
High School Diploma -
Paradise Valley High School
Phoenix, AZ05.2021
Bachelor of Science - Forensic Psychology
Grand Canyon University
Phoenix, AZ04.2025
Skills
- Guest Relations Management
- Process Monitoring
- Hospitality Service Expertise
- Relationship Building
- Calm Under Pressure
Accomplishments
Orchestrated men's group at Grand Canyon University where weekly meetings were held to guide and discuss with peers to achieve life goals
Timeline
Server
PF Chang's Restaurant
08.2023 - 03.2024
Security Guard
GardaWorld Security
05.2022 - 08.2023
Professional Mover
Muscular Moving Men
09.2021 - 01.2022
Retail Sales Associate
Target
05.2018 - 04.2021
High School Diploma -
Paradise Valley High School
Bachelor of Science - Forensic Psychology
Grand Canyon University
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