Michael Carrillo
Summary
Dedicated Security Officer with proven skills in incident response, monitoring safety protocols, and ensuring compliance. Committed to delivering exceptional customer service and maintaining a secure environment.
Overview
15
15
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Santa Maria
02.2025 - Current
- Monitored premises, enhancing safety and security for personnel and visitors.
- Conducted regular patrols to deter unauthorized activity and maintain order.
- Responded promptly to incidents, providing assistance or notifying authorities as needed.
- Prepared detailed reports on daily activities and incidents, supporting management decision-making.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Monitored surveillance cameras and promptly responded to suspicious activity, ensuring swift resolution.
- Checked for safety hazards and took corrective action when necessary.
- Monitored premises and recorded activity in daily officer reports.
- Responded to alarms and conducted investigations as required.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Reported safety hazards for remediation response.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Operated communication systems between officers stationed throughout the facility.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Investigated all reported incidents of theft or vandalism on premises.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Performed first aid and CPR during emergency situations.
- Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Maintained high levels of alertness throughout shifts.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Identified suspicious activity to determine appropriate response.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
Retail Store Associate
Ross Dress for Less
Lompoc
05.2017 - Current
- Assisted customers with product selection and inquiries.
- Organized merchandise on sales floor for optimal presentation.
- Maintained store cleanliness and visual standards consistently.
- Restocked shelves, ensuring optimal inventory levels to enhance product availability.
- Greeted customers, provided customer service and answered questions.
- Provided advice on product selection to customers based on their individual needs.
- Stocked shelves with new merchandise upon arrival of shipments.
- Arranged promotional displays to effectively showcase merchandise and drive sales.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Engaged with customers, providing attentive and professional support to enhance their shopping experience.
- Solicited sales from customers by identifying product needs and locating merchandise.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Pest Control
805 Pest Control
Lompoc
02.2011 - Current
- Monitored pest control efforts within the building complex to prevent infestations from occurring.
- Used fertilizer and pest control products on grass, trees, shrubs and flowers.
- Coordinated vendor relationships to ensure timely access to cleaning supplies, equipment repairs, and pest control services.
- Responded to customer inquiries regarding pest control services.
- Managed pest control programs including monitoring traps and documenting findings.
- Utilized personal protective equipment (PPE) to ensure safety during pest control applications.
- Documented customer interactions to address concerns on infestations and ensure effective pest control solutions.
- Ensured compliance with all local laws regarding pest control management practices.
- Installed baits, traps, dusts, aerosols, and other pest control materials in residential and commercial locations.
- Provided guidance on pest control measures, such as traps, baits, and sprays, to eliminate infestations within the facility.
- Monitored pest control issues on the property, including treating infestations when necessary.
- Ensured that all pest control treatments were carried out in accordance with company policies and quality standards.
- Created and maintained detailed records of all pest control treatments, including the type of pests treated and the chemicals used.
- Ensured compliance with all local health department regulations, including sanitation standards, labeling requirements, and pest control activities.
- Provided technical advice on pest control strategies based on current research information available.
- Kept abreast of changes in industry standards related to pest control practices.
- Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
- Monitored areas to assess the effectiveness of pest control measures taken.
- Implemented pest control measures such as spraying insecticides when necessary.
- Advised customers on plant selection and pest control methods to promote healthier landscapes and effective pest management.
- Attended seminars and workshops related to new developments in the field of pest control.
- Attended workshops and seminars hosted by employer to keep current on methods regarding pest control.
- Applied pest control measures such as spraying insecticides or using traps to prevent damage to plants.
- Applied weed and pest control chemicals to protect customer lawns.
- Recommended pest control strategies based on an understanding of integrated pest management principles.
- Adapted pest control strategies based on seasonal pest trends and emerging pest threats.
- Maintained detailed records of all pest control activities performed.
- Organized and coordinated horticulture-related activities such as seed orders, pest control applications and fertilizer purchases.
- Established protocols for pest control measures within designated areas.
- Managed the day-to-day operations associated with custodial services, grounds keeping, pest control.
- Performed periodic pest control treatments to minimize damage from insects or animals on campus property.
- Provided technical advice on pest control procedures to customers, staff members, and other stakeholders as needed.
- Applied appropriate insecticides, baits, traps, and other forms of pest control in accordance with company policies and procedures.
Team Member
Lovarc
Lompoc
01.2024 - 01.2025
- Collaborated with team members to ensure a clean and organized workspace, supporting operational efficiency.
- Communicated effectively with coworkers to strengthen collaboration and support team objectives.
- Provided support in training new employees on operational tasks and procedures.
- Maintained a clean and organized work area throughout shift.
- Learned required tasks quickly to enhance personal performance and contribute to team success.
Custodian Grounds and Maintenance
Lompoc Unified School District
Lompoc
08.2016 - 12.2018
- Maintained cleanliness in classrooms, restrooms, and common areas daily.
- Operated and maintained cleaning equipment such as vacuums and floor scrubbers.
- Oversaw waste disposal and recycling programs to ensure compliance with environmental standards and promote sustainability.
- Restocked supplies in classrooms and restrooms to ensure availability.
- Assisted in setting up facilities for events and activities as needed.
- Monitored building security by locking doors and reporting maintenance issues.
- Collaborated with staff to address sanitation concerns promptly and effectively.
- Performed routine inspections of school grounds to identify safety hazards and maintain cleanliness standards.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Maintaining an organized storage area for custodial supplies and equipment; ordering additional items when needed.
- Assisted with special projects related to custodial care.
- Setting up chairs and tables for events taking place in the building's common areas; organizing supplies for upcoming events.
- Maintained accountability for building keys, master keys and access cards.
- Adhering strictly to health and safety regulations while performing duties.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Responded promptly to emergency situations, such as flooding or spills, to mitigate property damage and ensure safety.
- Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor.
- Ensuring all equipment is properly maintained and serviced regularly according to manufacturer guidelines.
- Stripped, sealed, finished and polished floors to maintain longevity and health.
- Ensured that all equipment was properly stored after use.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Serviced, cleaned and restocked restrooms.
- Kept business entrances clean, tidy and professional in appearance.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Polished windows and glass surfaces using sponges and squeegees to ensure clarity and shine.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Steam-cleaned or shampooed carpets.
- Followed company uniform, performance and security policies with every job.
- Notified managers of repair needs or additions to building operating systems.
Education
High School Diploma -
Lompoc High School
Lompoc, CA06-1985
Skills
- Access control
- Surveillance monitoring
- Incident response
- Threat assessment
- Report writing
- Conflict resolution
Timeline
Security Officer
Allied Universal Security Services
02.2025 - Current
Team Member
Lovarc
01.2024 - 01.2025
Retail Store Associate
Ross Dress for Less
05.2017 - Current
Custodian Grounds and Maintenance
Lompoc Unified School District
08.2016 - 12.2018
Pest Control
805 Pest Control
02.2011 - Current
High School Diploma -
Lompoc High School