Michael Carter
South Jordan,UT
Summary
Dynamic Network Engineer with a proven track record, excelling in architecting robust networks and mentoring teams. Highly skilled in wireless and wired networking, I enhance operational efficiency and user satisfaction through innovative solutions and comprehensive documentation. Passionate about optimizing performance and driving collaboration across IT teams.
Overview
27
27
years of professional experience
7
7
Certifications
Work History
Cloud Network Engineer
Packsize International
Salt Lake City, UT
03.2023 - 04.2025
- Created comprehensive documentation for network infrastructure and configuration details.
- Troubleshot complex network issues, minimizing downtime and improving user satisfaction.
- Provided technical support and guidance to users and junior engineers, enhancing team efficiency.
- Optimized network performance through tuning, hardware upgrades, and bandwidth management.
- Configured and maintained networking hardware, including routers, switches, and firewalls.
- Collaborated with IT professionals to assess needs and implement effective solutions.
- Conducted regular performance tests to ensure high availability of network services.
Senior Network Engineer
Pluralsight
01.2020 - 01.2022
- Architected and implemented wired and wireless networks for new headquarters, supporting over 2,000 users.
- Designed connections for multiple locations of acquired companies to ensure operational continuity.
- Managed Internet circuits across all locations to maintain seamless connectivity.
- Conducted wireless site surveys to optimize network performance.
- Collaborated with operations team to integrate networking solutions with Amazon Web Services.
- Mentored junior Information Technology staff to enhance team capabilities.
- Oversaw enterprise network architecture, design, and operations for organizational effectiveness.
Network Operations Engineer
Pluralsight
01.2018 - 01.2020
- Oversaw daily operations and maintenance of corporate network across five locations, supporting approximately 1,000 users.
- Overhauled networks at four locations, resolving numerous operational issues.
- Designed network architecture and collaborated with consultants for seamless implementation, minimizing business downtime.
Sr. Network Engineer
Ready Pac Foods
Irwindale, USA
01.2012 - 01.2018
- Managed operation and administration of nationwide network and server infrastructure across seven locations, ensuring 24/7 functionality.
- Supervised three junior engineers to enhance team productivity and operational efficiency.
- Administered Cisco router management on MPLS and EVPL networks for optimal performance.
- Oversaw Cisco Unified Computing System using vSphere 6.0 and HyperFlex software.
- Configured Meraki and SonicWall firewalls to secure network access and data transmission.
- Directed migration of core systems to new colocation data center, improving reliability.
- Designed and implemented new MPLS and EVPL network to facilitate robust WAN connectivity.
- Migrated physical and Microsoft Hyper-V server infrastructure to VMware on Cisco HyperFlex.
Sr. IT Support Administrator
Deutsch Industrial
Hemet, USA
01.2011 - 01.2012
- Directed a team of 4 support technicians delivering network and desktop support for 650 users across multiple offices in Southern California, plus remote assistance for 250 additional users.
- Implemented change control procedures to facilitate maintenance and updates with minimal downtime.
- Deployed Microsoft System Center for enhanced monitoring of network servers.
- Installed, configured, and maintained SharePoint 2010 Intranet to improve internal collaboration.
- Developed user documentation for new software implementations to aid end-user training.
- Managed network infrastructure utilizing Cisco routers and switches alongside HP switches.
Network Manager
Williams Lea, Inc. / Sidley Austin LLP
Los Angeles, USA
01.2005 - 01.2010
- Led team of 5 network administrators to provide hardware and server support for three law offices serving 600 users.
- Managed all aspects of server builds, SAN management, backups, and quality control.
- Oversaw change control processes and maintained Cisco infrastructure with 12 6500 series switches.
- Provided on-demand support for remote office locations to ensure operational continuity.
Education
BS - Network and Communications Management
DeVry University
Certificate - Computer Information Systems, Cisco Networking
Chaffey College
Skills
- Cisco IOS and Nexus
- Arista EOS
- VMware vSphere
- Windows, Linux, and macOS
- TCP/IP and subnetting
- Routing protocols (OSPF, RIP, EIGRP, BGP)
- MPLS networking
- Cisco and Arista routers
- Cisco and Meraki switches
- Meraki wireless access points
- Juniper wireless access points
- Cisco UCS and HyperFlex
- Cisco ASA and Fortinet firewalls
- Equallogic SAN management
- IP telephony (Cisco and ShoreTel)
- Network monitoring tools (LogicMonitor, Solarwinds Orion, PRTG)
- Microsoft Visio and LucidChart
- AWS and Azure core concepts
- Terraform scripting
- ZScaler implementation
Certification
- ECSE Design / Troubleshooting
- ZScaler Certified Network Transformation Administrator
- Certified Cloud Practitioner, AWS - 2022
- Certified Cloud Fundamentals, Microsoft - 2024
- Certified Network Professional, Cisco - 2001
- Certified Wireless Network Administrator, CWNP - 2020
- Certified Network Transformation Administrator, Zscaler - 2024
- ECSE Design / Troubleshooting Training - 2019
Timeline
Cloud Network Engineer
Packsize International
03.2023 - 04.2025
Senior Network Engineer
Pluralsight
01.2020 - 01.2022
Network Operations Engineer
Pluralsight
01.2018 - 01.2020
Sr. Network Engineer
Ready Pac Foods
01.2012 - 01.2018
Sr. IT Support Administrator
Deutsch Industrial
01.2011 - 01.2012
Network Manager
Williams Lea, Inc. / Sidley Austin LLP
01.2005 - 01.2010
BS - Network and Communications Management
DeVry University
Certificate - Computer Information Systems, Cisco Networking
Chaffey College
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