Hardworking and dependable individual with management and mortgage experience. Mild mannered and flexible team player with customer service mindset. Skilled in Microsoft Excel and Encompass.
Overview
7
7
years of professional experience
Work History
Suspense Coordinator
First State Bank Mortgage
10.2020 - 11.2022
Liaison between company and potential investors.
Reviewed and analyzed statements, credit reports, and other financial documents.
Worked with a team of Underwriters, Closers, and Processors.
Applied knowledge of Federal mortgage rules and regulations.
Home Loan Specialist
PennyMac Mortgage Investment Trust
07.2019 - 07.2020
Reviewed over 200 financial statements per week for over 6 months.
Used a variety of calculations to ensure each loan was secure.
Assisted senior-level credit officers with urgent requests.
Freelance Uber Driver
Uber
12.2017 - Current
Entrepreneurial mentality, completing over 2,500 rides.
Consistently high ratings in excellent service and reliabilty.
Operations Manager
Dependable Lawn Care, Inc.
03.2016 - 12.2017
Cultivated relationships with clients to increase overall experience and satisfaction.
Administered and handled customer payments processing and invoicing.
Supervised lawn care teams, acting as primary point of contact for any unforeseen customer issues.
Education
Bachelor of Science in Business Administration - Marketing
University of Missouri - St Louis
St Louis, MO
05.2019
Timeline
Suspense Coordinator
First State Bank Mortgage
10.2020 - 11.2022
Home Loan Specialist
PennyMac Mortgage Investment Trust
07.2019 - 07.2020
Freelance Uber Driver
Uber
12.2017 - Current
Operations Manager
Dependable Lawn Care, Inc.
03.2016 - 12.2017
Bachelor of Science in Business Administration - Marketing