Michael Castaneda
Dulzura,CA
Summary
Developed leadership and customer service skills in a fast-paced retail environment. Demonstrates ability to manage teams, handle transactions, and resolve customer issues to transition into a new field where these skills can drive success and foster positive outcomes.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Cashier Team Lead/Food and Beverage Supervisor
Golden Acorn Casino
1800 Golden Acorn Way, Campo, CA 91906
10.2025 - 09.2026
- Supervised cashier floor coverage, ensuring smooth guest transactions and consistent service standards.
- Trained new cashiers on cash handling, POS procedures, and casino compliance requirements.
- Reconciled cash drawers and resolved till discrepancies with accuracy and attention to detail.
- Monitored currency exchanges, payouts, and receipt verification to support secure financial processing.
- Communicated daily issues to management and supported quick resolution of operational concerns.
Education
High School Diploma -
Steele Canyon High School
12440 Campo Rd, Spring Valley, CA 9197806.2025
Skills
- Customer service
- Team leadership
- Cash management
- Problem-solving
- Dependable team player
- Adaptable work approach
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier Team Lead/Food and Beverage Supervisor
Golden Acorn Casino
10.2025 - 09.2026
High School Diploma -
Steele Canyon High School