Michael Chang
Lewisville,TX
Summary
Great experience in customer service, sales and managing a team work , i am a very energetic guy who always likes to make a good work, and always ready to learn something new. AVAILABLE UPON REQUEST.
Overview
3
3
years of professional experience
Work History
Restaurant General Manager
Milk Suggar Coffe
Vancouver, Canada
03.2022 - 10.2022
- Set clear expectations and created positive working environment for employees.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Orchestrated positive customer experiences by overseeing every area of [Type] operations.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
Customer Service
I Shine Car Wash
The Colony, TX
04.2021 - 11.2021
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Recommended products to customers, thoroughly explaining details.
- Responded proactively and positively to rapid change.
Independent Job
Buying And Selling Car
Miami, United States
03.2020 - 12.2020
- Conducted new hire orientations and training sessions, and trained current employees on new equipment and procedures.
- Corrected employee behavior that did not reach accepted standards, and recognized performance that met or exceeded those criteria.
- Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
- Presented training concepts through instructional methods such as [Type], [Type] and [Type].
Team Member
Boba World
Miami, United States
09.2020 - 03.2021
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
Education
High School Diploma -
Felix Varela Senior High School
05.2021
Skills
- Bilingue ( english, spanish)
- know how to work in excel
- Written Communication
- Planning and Coordination
- Self-Motivated
- Cash Counting
- Customer Service and Assistance
- proper under pressure abilities
Timeline
Restaurant General Manager
Milk Suggar Coffe
03.2022 - 10.2022
Customer Service
I Shine Car Wash
04.2021 - 11.2021
Team Member
Boba World
09.2020 - 03.2021
Independent Job
Buying And Selling Car
03.2020 - 12.2020
High School Diploma -
Felix Varela Senior High School
Similar Profiles
Ashish GhanavatAshish Ghanavat
Manager B2B, HORECA, Railways, Exports, 3 P Copacking & Institutional Sales at Govind Milk & Milk Products Pvt LtdManager B2B, HORECA, Railways, Exports, 3 P Copacking & Institutional Sales at Govind Milk & Milk Products Pvt Ltd
Kaden TownsonKaden Townson
Kitchen Manager at Creekside Coffe CafeKitchen Manager at Creekside Coffe Cafe
SANJAY KUMAR VERMASANJAY KUMAR VERMA
Regional Sales Manager – North India at Govind Milk & Milk ProductsRegional Sales Manager – North India at Govind Milk & Milk Products
Preston WernerPreston Werner
Franchise Owner at ESP Gym LLCFranchise Owner at ESP Gym LLC
Robert M. KarosyRobert M. Karosy
Senior Assurance Associate at RSM US LLPSenior Assurance Associate at RSM US LLP