Michael Chase Flatt
Bentonville,AR
Summary
Detail-oriented and patient-focused Dental Assisting student with strong experience in leadership, customer relations, and team training. Proven ability to work efficiently in fast-paced environments while maintaining safety, accuracy, and professionalism. Committed to providing high-quality patient care and supporting clinical teams.
Overview
6
6
years of professional experience
Work History
Team Lead
Amazon
LOWELL, AR
06.2022 - 08.2025
- Safely load and secure parcels and verify daily delivery / shipping instructions.
- Ensuring productivity, quality and safety standards are met.
- Providing coaching and training, monitoring performance.
Specialist / Team Lead
Sam’s Club
BENTONVILLE, AR
06.2021 - 06.2022
- Addressed and resolved member inquiries and complaints to ensure satisfaction.
- Training staff on procedures, ensuring compliance with company polices and membership goals.
- Process member purchases, payments, returns, refunds, and exchanges according to company policies and procedures.
Team Lead / Ace Trainer / Platinum Host
Top Golf
ROGERS, AR
01.2020 - 02.2022
- Collaborated with department managers to meet staffing and resource levels for the department.
- Managed associate schedules and assigned work areas to ensure optimal opening and closing operations.
- Created client account portfolios and monitored ongoing activities. Built and maintained relationships with new and existing clients.
Sales Account Manager
Total Quality Logistics
ROGERS, AR
10.2020 - 03.2021
- Built and maintained relationships with the established sales team and customers.
- Managed daily shipment activities by ensuring satisfactory pickup and delivery times.
- Assisted with billing and accounting.
Education
Associate Of Applied Science - Dental Assisting
NWACC
BENTONVILLE, AR02.2026
Real Estate Licensing - undefined
Weichert Real Estate
BENTONVILLE, AR09.2019
Diploma - Business Focus
Bentonville High School
BENTONVILLE05.2019
Diploma - Business Focus
Round Rock High School
AUSTIN05.2017
Skills
- Effective communication
- Collaborative teamwork
- Team leadership
- Effective problem resolution
- Relationship management
- Guiding professional development
Timeline
Team Lead
Amazon
06.2022 - 08.2025
Specialist / Team Lead
Sam’s Club
06.2021 - 06.2022
Sales Account Manager
Total Quality Logistics
10.2020 - 03.2021
Team Lead / Ace Trainer / Platinum Host
Top Golf
01.2020 - 02.2022
Real Estate Licensing - undefined
Weichert Real Estate
Diploma - Business Focus
Bentonville High School
Diploma - Business Focus
Round Rock High School
Associate Of Applied Science - Dental Assisting
NWACC