Michael Christensen
Naples
Summary
Experienced operations manager with a strong focus on customer satisfaction and financial oversight. Skilled in enhancing service efficiency and mentoring teams to achieve performance excellence.
Overview
13
13
years of professional experience
Work History
Owner/Operator
MEC Services Of SW Fl
Naples, FL
07.2018 - Current
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Developed and implemented strategic marketing initiatives to enhance brand visibility in local markets.
- Oversaw financial management, including budgeting, forecasting, and cost control measures.
- Trained and mentored staff to improve performance and foster a collaborative work environment.
- Also performed daily maintenance work for residential customer base
Restaurant Owner
Estates Country Restuarant
Naples, FL
02.2015 - 08.2018
- Streamlined daily operations to enhance service efficiency and customer satisfaction.
- Developed and implemented seasonal menus based on local ingredient availability and customer preferences.
- Trained and mentored staff, fostering a collaborative work environment focused on excellence in service.
- Managed vendor relationships to ensure high-quality supply procurement while negotiating favorable terms.
Firefighter
Big Corkscrew Island Fire Dept
Naples
03.2013 - 05.2015
- Conducted routine inspections of firefighting equipment, maintaining operational readiness and compliance with safety standards.
- Managed hazardous materials incidents, ensuring safety protocols were followed for containment and clean-up efforts.
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Utilized technical expertise in operating specialized firefighting equipment such as aerial ladders, hydraulic extrication tools, and thermal imaging cameras.
- Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
Education
Graduate Certificate - Emergency Medicine
Florida SouthWestern State College
Fort Myers, FL01-2008
Graduate Certificate - Ministry Training
New Hope School Of Ministries
Naples, FL01-1997
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Teaching Bible Basics
- Ministering to Homeless and Rehabilitation Center
Timeline
Owner/Operator
MEC Services Of SW Fl
07.2018 - Current
Restaurant Owner
Estates Country Restuarant
02.2015 - 08.2018
Firefighter
Big Corkscrew Island Fire Dept
03.2013 - 05.2015
Graduate Certificate - Emergency Medicine
Florida SouthWestern State College
Graduate Certificate - Ministry Training
New Hope School Of Ministries