Open To Work
Verified
This profile is verified using an email address.
Michael Chung
Lompoc
Work Preference
Job Search Status
Open to workDesired start date: Open to discussion
Desired Job Title
Hardlines ManagerBackroom ManagerAssistant General ManagerWork Type
Full TimeLocation Preference
On-SiteLocation: Grand Junction, COLompoc,CA
Open to relocation: Yes
Important To Me
Career advancementHealthcare benefitsPaid time offCompany Culture401k matchPaid sick leaveWork-life balanceStock Options / Equity / Profit SharingSummary
Dynamic Hardlines Manager at Walmart with a proven track record in optimizing store operations and enhancing merchandising strategies. Skilled in performance analysis and fostering teamwork, I successfully reduced shrinkage and improved customer satisfaction through effective training and communication. Committed to driving results and elevating team performance in fast-paced retail environments.
Overview
2027
2027
Over 13 years professional service
Work History
Hardlines Manager
Walmart
- Managed inventory levels to ensure product availability and minimize stockouts.
- Led team training on safety protocols and operational procedures to enhance workplace efficiency.
- Streamlined merchandise presentation strategies, improving customer engagement and sales performance.
- Analyzed sales data to identify trends, adjusting product assortment accordingly for optimal results.
- Addressed customer complaints promptly and professionally, ensuring swift resolution of issues while maintaining high levels of customer satisfaction.
- Facilitated clear communication between store management and associates by holding regular meetings focused on goal setting and performance feedback.
- Implemented loss prevention measures, resulting in reduced shrinkage and improved profit margins.
- Increased employee engagement through regular coaching sessions and career development opportunities, fostering a positive work environment.
- Managed daily operations within the hardlines division, overseeing staff scheduling, training, and performance evaluations.
- Coordinated seasonal merchandise transitions smoothly while adhering closely to deadlines.
- Developed detailed plans based on broad guidance and direction.
Backroom Manager
Walmart
- Supervised backroom operations to ensure efficient inventory management and organization.
- Trained team members on safety protocols and best practices for handling merchandise.
- Streamlined receiving processes, reducing time spent on stocking shelves.
- Coordinated inventory audits to maintain accuracy and minimize discrepancies.
- Led continuous improvement initiatives, enhancing workflow efficiency in backroom operations.
- Evaluated current processes and systems, identifying opportunities for improvement and implementing changes that positively impacted overall backroom operations.
- Maintained a safe and clean working environment by enforcing strict adherence to safety protocols and guidelines.
Grocery Manager
Walmart
- Managed inventory levels to ensure product availability and reduce waste.
- Trained and mentored staff on customer service standards and operational procedures.
- Oversaw daily store operations, ensuring compliance with safety regulations and company policies.
- Implemented merchandising strategies to enhance product visibility and drive sales.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Performed key tasks to promote inviting grocery store appearance.
Overnight Manager
Walmart
Lompoc, CA
02.2024 - 04.2026
- Supervised overnight operations to ensure efficient store management and customer service.
- Trained team members on safety protocols and operational procedures.
- Oversaw inventory management, ensuring accurate stock levels and timely restocking.
- Implemented loss prevention strategies to minimize shrinkage and protect assets.
- Coordinated nightly store resets, enhancing merchandising standards for optimal presentation.
- Maintained a clean and organized store environment by implementing strict cleaning schedules and protocols for the overnight team.
- Reduced employee turnover through effective communication, training, and mentorship of staff members.
- Enhanced team productivity by effectively delegating tasks and setting priorities for the overnight crew.
- Fostered a positive work atmosphere by recognizing hard work among team members, promoting collaboration and camaraderie within the team.
Overnight Manager
Walmart
Lompoc, CA
06.2013 - 01.2016
- Resolved customer inquiries and issues promptly, improving overall satisfaction ratings.
- Conducted performance evaluations for staff, providing constructive feedback for growth.
- Analyzed sales reports to identify trends, informing inventory decisions and staffing needs.
- Collaborated with daytime management to ensure seamless transition between shifts, maintaining consistency in daily operations.
- Coordinated nightly store resets, enhancing merchandising standards for optimal presentation.
- Maintained a clean and organized store environment by implementing strict cleaning schedules and protocols for the overnight team.
Soft Lines Manager
Walmart.com
Lompoc, CA
01.2013 - 06.2013
- Managed inventory levels to optimize stock availability and reduce overstock situations.
- Analyzed sales data to identify trends and inform product assortment decisions.
- Collaborated with cross-functional teams to enhance customer experience on e-commerce platforms.
- Developed training programs for team members to improve softlines merchandising techniques.
- Implemented visual merchandising standards to elevate product presentation and drive sales.
- Maintained high standards of store presentation by regularly reviewing floor layouts, signage, and cleanliness protocols.
- Coordinated seasonal resets and new product launches for the softlines department, ensuring timely execution and minimal disruption to daily operations.
Education
Pre Mine Training -
High School Diploma -
Skills
- Motivational skills
- Customer service
- Warehouse organization
- Visual merchandising
- Strong leadership
- Teamwork and collaboration
- Reliability
Merchandising strategies
Performance analysis
Promotional planning
Teamwork and collaboration
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency. Was assigned to build two towers for toy department per Market Manager. Used AI to replicate Regional and Market Manger face likeness to Barbie doll increased sales by 5%. Built Hot wheels tower sold over 5000 cars first day tower was put out.
Timeline
Overnight Manager - Walmart
02.2024 - 04.2026
Overnight Manager - Walmart
06.2013 - 01.2016
Soft Lines Manager - Walmart.com
01.2013 - 06.2013
Hardlines Manager - Walmart
Backroom Manager - Walmart
Grocery Manager - Walmart
Montrose High School - High School Diploma,
USU Eastern Utah State University - Pre Mine Training ,