Highly motivated professional with 3 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Owner/Operator
The Aurora Cheesecake Bakery
Aurora, IN
03.2023 - 02.2024
Developed business plan and budget to maximize profitability.
Analyzed market trends and customer feedback to identify opportunities for growth.
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Created marketing strategies to drive revenue and increase brand visibility.
Oversaw hiring process for new employees, from recruiting to onboarding training.
Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
Implemented cost-saving measures across departments while maintaining quality standards.
Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Negotiated contracts with clients for products or services rendered by the company.
Identified potential risks associated with operations in order to minimize liabilities.
Concrete Finisher (Seasonal)
AMP Construction
West Chester, OH
04.2022 - 05.2023
Mixed, poured and spread concrete using a variety of tools including trowels, floats and screeds.
Measured and cut reinforcing steel bars in order to reinforce the structure.
Leveled and smoothed freshly placed concrete with a straight edge or float.
Finished surfaces by hand-troweling or machine-troweling for a smooth finish.
Repaired damaged areas of existing concrete structures using appropriate materials.
Installed expansion joints, sealants, coatings, and other protective treatments according to specifications.
Checked alignment of forms prior to pouring concrete ensuring accuracy of final product.
Assisted in loading and unloading supplies such as bags of cement onto trucks or wheelbarrows.
Equine Caretaker
Three Chimneys Inn
Lexington, KY
01.2022 - 02.2023
Cleaned and maintained horse stalls, grooming areas, and paddocks.
Provided horses with daily feedings of hay, grain, supplements, and fresh water.
Monitored horses for signs of illness or injury and reported any changes to the veterinarian.
Performed basic hoof care such as trimming and shoeing horses' feet.
Transported horses to competitions, shows, training facilities. using trailers or trucks.
Trained young horses in basic skills such as walking on a lead rope and loading into a trailer.
Supervised grooms while they worked with the horses to ensure safety for all involved parties.
Developed individual feeding plans based on each horse's nutritional needs.
Yard Driver
CertainTeed
Silver Grove, KY
10.2021 - 12.2022
Received and verified delivery instructions for each load to ensure accuracy of deliveries.
Maintained communication with dispatch regarding traffic, road closures, and other delays.
Safely maneuvered truck in tight spaces while loading, unloading freight from docks, yards.
Ensured that cargo was properly secured before departing from yard or warehouse facility.
Worked with loaders and supervisor to move assigned trucks and trailers from one location to another.
Loaded material onto trucks and secured for transport.
Maintained vehicle logs, records of cargo, or billing statements in accordance with regulations
Education
Some College (No Degree) - Agriculture
Eastern Kentucky University
Richmond, KY
Skills
Operations Oversight
Operations Management
Personnel Management
Financial Planning
Operational Reporting
Business Planning
Equipment Operation
Heavy Equipment Operation
Equipment Maintenance
Commercial Construction Experience
Data Entry
Shipping and Receiving Understanding
Stock Management
Performance Optimization
Continuous Integration
Project Management
Multitasking
Self Motivation
Technical Writing
Certification
Trauma Shock/Splinting/Bleeding Control (Elsmere Fire Protection District)
Radio Communications (Edgewood Fire/EMS)
Auto Extrication (Edgewood Fire/EMS)
Aircraft Familiarization (Edgewood Fire/EMS)
FIRE COMMISSION APPROVED Drivers Training (Edgewood Fire/EMS)
AR TECHNICIAN II - Fully Remote Since 2020 at THE CHEESECAKE FACTORY BAKERY INC.AR TECHNICIAN II - Fully Remote Since 2020 at THE CHEESECAKE FACTORY BAKERY INC.