Motivated individual with experience in customer service and luxury sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
8
8
years of professional experience
Work History
Design Sales Specialist
Interlude Home
09.2021 - Current
Keyholder/ Opening & Closing Showroom Duties
Generates new business with trade accounts worldwide
Develops strong client relationships through consistent communication and attentive service
Collaborates with the trade industry on design projects
Assists in annual showroom events
Travels to and participates in High Point Market
Merchandises for seasonal incoming furniture collections
Field visits to new and existing trade customers
Attends networking and trade events
Sales Associate
Michael Aram
10.2020 - 09.2021
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Demonstrated passion and ability to communicate the narrative of the brand.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Interior Designer & Project Manager
Fava Design Group
02.2018 - 12.2019
Enhanced client satisfaction by delivering innovative and functional interior design solutions for residential spaces.
Collaborated and built strong relationships with vendors, architects and contractors to ensure seamless integration of design elements.
Conducted site visits and meetings with clients to gather necessary information for successful project execution.
Coordinated with city and outside agencies regarding all constructions aspects
Designed floor plans, elevations, and material boards for review and presentation.
Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
Purchasing Designer
Cudesso
05.2016 - 12.2017
Managed installations for residential projects across the country as lead interior designer and project manager.
Assisted in developing innovative design concepts for improved brand recognition and customer engagement.
Assisted in Enhancing user experience by creating intuitive interfaces and visually appealing designs.
Assisted in ongoing design, development and maintenance of company website.
Design Liaison with sister companies including SOJO Design and Spa Ricci.
Managed relations and sales for all trade clients.
Education
Bachelor of Arts - Interior Design
The Art Institute of Jacksonville
Jacksonville, FL
12.2011
Skills
Customer Relations
Client Account Management
Product Knowledge
Retail Merchandising
Customer Service
Cold-calling
Verbal/written communication
Product Sales
Business Development
Retail Store Operations
Sales expertise
Exceptional customer service
Timeline
Design Sales Specialist
Interlude Home
09.2021 - Current
Sales Associate
Michael Aram
10.2020 - 09.2021
Interior Designer & Project Manager
Fava Design Group
02.2018 - 12.2019
Purchasing Designer
Cudesso
05.2016 - 12.2017
Bachelor of Arts - Interior Design
The Art Institute of Jacksonville
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