Michael Cole
Peachtree City,GA
Summary
Strategic-thinking, analytical, self-motivated leader with a proven track record of achieving results across diverse team in multiple sectors of the travel industry. Passionate about team development, process improvement and problem solving.
Overview
27
27
years of professional experience
Work History
Senior Manager
Delta Air Lines, Inc
Atlanta, GA
08.2017 - Current
- Oversee teams responsible for $8-10 billion in revenue
- Setting strategic direction, market analysis, and team development
- Leading strategy to maximize revenue per available seat mile while maintaining market share
- Driving Inventory management methodology and process improvement
- Adopting and championing best practices and sharing across Revenue Management
- Representing Revenue Management in multi-departmental initiatives
Director, Cargo Revenue Management
Delta Air Lines, Inc
Atlanta, GA
06.2015 - 08.2017
- Responsible for transforming Cargo Revenue Management, including a global trucking network, establishing industry leading tools, processes and resources to support a robust and highly mechanized Pricing and Revenue Management organization
- Leading a team of 40+ individual contributors and leaders across the globe
- Driving a culture of innovation, collaboration and speed to respond
- Communicate results and expectations to senior leadership
- Led a cross functional investment initiative to develop and implement RM tools
- Evolved pricing function to support revenue maximization and creation of pricing segmentation
- Created structured market reporting and analysis to drive performance across a Global network
- Introduced new systems, tools and processes to achieve challenging objectives
Team Leader/Manager/General Manager
Delta Air Lines, Inc
Atlanta, GA
12.2005 - 06.2015
- Led team from 5 - 25 individuals responsible for setting seat inventory and overbooking
- Increasing level of responsibility from a Team Lead to Manager to a General Manager
Manager, International Revenue Management
US Airways
Arlington, VA
03.1997 - 12.2005
- Provided leadership to enhance team productivity and morale for 6-8 analyst responsible for all International departures
Education
Bachelor of Science - Business Management
Cornell University
Ithaca, NY05-1996
Skills
- Reporting Oversight
- Strategic Planning
- Business Performance Management
- Resource Allocation
- Talent Development
- Organizational Improvement
- Cross-Functional Communication
- Cross-Functional Collaboration
- Influencing and Negotiating
- Data-Driven Decision-Making
Timeline
Senior Manager
Delta Air Lines, Inc
08.2017 - Current
Director, Cargo Revenue Management
Delta Air Lines, Inc
06.2015 - 08.2017
Team Leader/Manager/General Manager
Delta Air Lines, Inc
12.2005 - 06.2015
Manager, International Revenue Management
US Airways
03.1997 - 12.2005
Bachelor of Science - Business Management
Cornell University
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