Michael Collins
Kalamazoo
Summary
Dynamic healthcare professional with a proven track record in diverse medical environments, skilled in optimizing patient flow and supporting healthcare teams to deliver exceptional care. Committed to fostering collaboration and achieving results that enhance patient outcomes and operational efficiency. Reliability and adaptability are hallmarks, complemented by strong expertise in patient care and meticulous medical record management. Passionate about driving high-quality healthcare delivery through innovative solutions and effective teamwork.
Overview
9
9
years of professional experience
Work History
Registered Medical Assistant
Family Health Center
Kalamazoo, MI
08.2025 - Current
- Collaborated with healthcare providers to ensure thorough patient assessments and procedural accuracy.
- Oversaw patient scheduling and ensured accuracy of medical records in adherence to HIPAA regulations.
- Performed injections and vaccinations and conducted essential laboratory tests to facilitate comprehensive patient care.
- Delivered detailed guidance on treatment plans, medication administration, and preventative care strategies to empower patient self-management.
- Collected and documented patient medical information such as blood pressure and weight.
- Worked in our SUDs (Substance Use Treatment) unit to help patients with addiction treatments
Regional Truck Driver
RMI
Mattawan, Mi
10.2023 - 10.2024
- Maintained compliance with federal and state transportation regulations to ensure safe deliveries.
- Operated various truck models, demonstrating versatility in handling different cargo types.
- Planned efficient delivery routes to optimize fuel consumption and reduce transit time.
- Conducted pre-trip inspections to identify mechanical issues and ensure vehicle readiness.
- Delivered exceptional customer service by addressing client inquiries and resolving issues promptly.
- Monitored vehicle maintenance schedules, contributing to fleet reliability and performance improvements.
Registered Medical Assistant
Bronson Family Medicine, Kalamazoo
Kalamazoo
04.2021 - 08.2021
- Assisted with various tasks including stocking supplies. Performed cleaning and sterilization after each patient visit. Obtained accurate vital signs. Administered vaccinations. Conducted electrocardiograms, vision tests, and hearing tests.
- Facilitated one-on-one communication with providers to enhance operational efficiency.
- Going to various locations that may need help to ease their work flow.
- Executed problem-solving initiatives independently and collaboratively within team settings.
- Performed various administrative duties such as filing, typing, and copying.
- Administered injections, vaccinations, and conducted basic laboratory tests to support patient care.
Registered Medical Assistant
Kalamazoo Gastroenterology Hepatology - Digestive Health Center, Kalamazoo
Kalamazoo
07.2019 - 02.2021
- Served as a friendly, hardworking, and punctual employee.
- Worked well independently and on a team to solve problems.
- Organized and prioritized work to complete assignments in a timely, efficient manner.
- Provided superior customer service to clients by addressing all questions and concerns.
- Handled various scheduling such as EGD’s, Colonoscopies, VCE, CT scans, and MRI scans.
Pediatric Registered Medical Assistant
Family Health Center, Kalamazoo
Kalamazoo
02.2017 - 06.2019
- Established and maintained advantageous working relationships.
- Worked to support the company mission and adhere to company protocol at all times.
- Brought forth empathy and constant consideration of the perspective of colleagues and patients.
- Physical exams for students, infants, giving first set of vaccinations for newborns.
- Utilized strong decision-making and problem-solving skills.
- Received employee of the month while with Family Health Center.
Education
RMA certification -
Ross Medical
Kalamazoo01.2017
GED certification - undefined
Skills
- Medical terminology
- Immunization administration
- HIPAA compliance
- Laboratory specimen collection
- Clinical documentation
- Patient scheduling
- Patient assessments
- Preventive healthcare measures
- Insurance verification
- Medical records management
- Medical coding
- Healthcare billing
- Patient care coordination
- First aid and CPR
Timeline
Registered Medical Assistant
Family Health Center
08.2025 - Current
Regional Truck Driver
RMI
10.2023 - 10.2024
Registered Medical Assistant
Bronson Family Medicine, Kalamazoo
04.2021 - 08.2021
Registered Medical Assistant
Kalamazoo Gastroenterology Hepatology - Digestive Health Center, Kalamazoo
07.2019 - 02.2021
Pediatric Registered Medical Assistant
Family Health Center, Kalamazoo
02.2017 - 06.2019
GED certification - undefined
RMA certification -
Ross Medical