Michael Comunale Jr.
Bangor,PA
Summary
Dynamic Conference Services Manager skilled in project management and customer service. Expertise in coordinating diverse events from logistics to catering, ensuring client satisfaction and operational excellence. Ready to enhance event experiences through strong leadership and attention to detail.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Conference Services Manager
Shawnee Inn and Golf Resort
Shawnee on Delaware, PA
06.2021 - Current
- Coordinated logistics and setup for diverse events, ensuring smooth execution at a premier resort.
- Oversaw catering arrangements to provide high-quality dining experiences for attendees.
- Organized and coordinated all aspects of events and resolved any issues that arose during the course of organizing.
- Managed safe and smooth food delivery at banquets, conferences and social events.
- Addressed client needs promptly to resolve challenges and enhance event satisfaction.
- Helped clients produce brochures, publications and event-specific materials for optimum effect.
Business Credit Expert
Dunn and Bradstreet
3501 Corporate Parkway, Center Valley, PA 18034, PA
06.2020 - 01.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified customer needs to enhance service delivery and satisfaction.
- Advised CEO and accounting professionals on financial strategies using insights from Dun and Bradstreet database.
Lead Bar-Back and Assistant Supervisor
Assembly Rooftop and Lounge
Philadelphia, Pennsylvania
06.2015 - 01.2020
- Oversaw bar inventory management and replenished supplies to ensure seamless operations.
- Supported bartenders in beverage preparation and timely guest service during peak hours.
- Managed cleanliness and organization of bar area during peak hours.
- Prepared both alcoholic and non-alcoholic beverages for patrons.
- Conducted regular inspections of equipment to identify any necessary repairs or replacements needed.
- Tracked bar supply inventory and organized stock areas to maintain operational readiness.
Education
Bachelor of Science - Sports Management
Drexel University
Philadelphia, PA06-2020
Skills
- Event logistics
- Catering management
- Client relationship management
- Budget oversight
- Project management
- Venue management
- AV equipment coordination
- Customer service
- Team leadership
- Time management
- Personnel training
Certification
- CPR and First Aid- 2025
Accomplishments
- Employee of the Year Candidate at the 2025 Pennsylvania Restaurant and Lodging Association Awards
Timeline
Conference Services Manager
Shawnee Inn and Golf Resort
06.2021 - Current
Business Credit Expert
Dunn and Bradstreet
06.2020 - 01.2021
Lead Bar-Back and Assistant Supervisor
Assembly Rooftop and Lounge
06.2015 - 01.2020
Bachelor of Science - Sports Management
Drexel University