Michael Conrad
Hackettstown,NJ
Summary
Detail-oriented Sort Manager recognized for strong problem-solving abilities and effective team leadership. Skilled in monitoring performance metrics to drive operational enhancements, dedicated to achieving organizational goals through collaboration and continuous improvement. Results-driven with 17 years of experience in warehouse operations. Expert in workflow management, safety protocols, and team leadership, consistently enhancing sorting accuracy and productivity.
Overview
17
17
years of professional experience
Work History
Sort Manager
FedEx
Dover, NJ
04.2009 - Current
- Oversaw daily sorting operations to ensure timely dispatch of packages.
- Trained and mentored team members on safety protocols and operational efficiency.
- Implemented process improvements to enhance sorting accuracy and productivity.
- Monitored performance metrics to identify areas for operational enhancements.
- Coordinated with logistics teams to optimize workflow and reduce delays.
- Collaborated with other departments to identify areas for improvement, leading to more streamlined operations overall.
- Managed budgets and financial reporting for the sorting department, identifying opportunities to reduce costs without compromising quality or efficiency.
- Established clear lines of communication within the team, fostering a collaborative work environment that prioritized problem-solving and efficiency.
Education
High School Diploma -
Roxbury High School
Ledgewood, NJSkills
- Warehouse operations
- Lean principles
- Warehouse safety
- Product sorting
- Quality control
- Workflow management
- Equipment troubleshooting
- Records maintenance
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Worker supervision
- Excellent communication
- Critical thinking
- Team leadership
- Active listening
- Decision-making
- Daily operations management
- Safety protocols
- Data entry
- Team building
- Work Planning and Prioritization
- Safety management
- Conflict resolution
Accomplishments
OB Operations Supervisor of the Year 2014
Area Manager of the Year 2022
OB Supervisor of the Year 2014
Operated and oversaw a very high volume outbound sort with minimal assistance. Excelled in metrics for the year especially is safety, service, and productivity.
Area Manager of thew Year 2022
Assisted Sort Manager over a two year span assisting in all policies and procedures that needed to be upheld. Made decisions for the sort on behalf of the sort manager. Obtained metrics we were striving for starting with safety, service and productivity.
Timeline
Sort Manager
FedEx
04.2009 - Current
High School Diploma -
Roxbury High School