Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MICHAEL CONTRERAS

Costa Mesa,CA

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

18
18
years of professional experience

Work History

Inside Sales Representative

Meadow Decor
09.2010 - Current
  • Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Built diverse and consistent sales portfolio.

Material Expediter

Wanda Technologies
10.2005 - 01.2009
  • Researched vendor options and negotiated reasonable rates and delivery schedules with vendors.
  • Forecasted production schedules and adjusted plans to accommodate changes in demand.
  • Devised and implemented efficient processes for production tracking and inventory control.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Minimized production delays through proactive identification and resolution of potential material shortages.

Education

High School Diploma -

Huntington Beach High School
Huntington Beach, CA
06.1978

Skills

  • Upselling and Cross Selling
  • Client Retention
  • Revenue Forecasting
  • Exceptional customer service
  • Adept multi-tasker
  • Cheerful and energetic

Languages

Spanish
Professional Working

Timeline

Inside Sales Representative

Meadow Decor
09.2010 - Current

Material Expediter

Wanda Technologies
10.2005 - 01.2009

High School Diploma -

Huntington Beach High School
MICHAEL CONTRERAS