MICHAEL W. CONWAY
Plumbing Manager
Tucson,AZ
Summary
Professional plumbing expert with strong leadership and business management skills with a focus on achieving results. Proven ability to manage teams efficiently and ensure high-quality workmanship. Skilled in project management, troubleshooting, and ensuring compliance with code standards. Known for adaptability, reliability, and effective communication.
Overview
28
28
years of professional experience
Work History
Plumbing Manager
Code Blue Plumbing
04.2024 - Current
- Expanded business opportunities by cultivating strategic partnerships with local businesses seeking reliable plumbing services.
- Enhanced team collaboration by fostering open communication channels between departments and project teams.
- Collaborated with architects, engineers, contractors, and other stakeholders to deliver cohesive solutions that met clients'' needs effectively.
- Managed budgets and financial planning to reduce operational costs while maintaining service excellence.
- Mentored junior plumbers on best practices in the industry, contributing to their professional growth and development within the company.
- Improved workflow efficiency by implementing new plumbing project management systems.
Owner
Titan Powersports & Rentals
02.2020 - 10.2023
- Owner and Operations Manager for a startup Powersports service and rental company in Oracle, AZ. Successful off-road equipment company grown from two (2) rental units to over thirty-five (35) rental units, full service department, and seasonal (summer) location in Payson, AZ. Sold all interest in business.
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Plumbing General Manager
Goettl Air Conditioning & Plumbing
01.2018 - 01.2020
- Managed Phoenix and Tucson locations with over $7, 000,000 in revenue combined
- Leading a large, and growing, team of plumbers and sales professionals.
- Responsible for personnel management, budget management, implementation of best business practices, and overall success of the plumbing department in both Phoenix and Tucson, Arizona.
- Hiring Manager for Plumbing department
- Fleet, equipment, and tool management
- Managed a team of sales professionals and provided training and support
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Plumbing skills training and introduction of new and improved products and equipment
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Service and Operations Manager
Kevin Cohen Plumbing
01.2012 - 01.2017
- Service and operations manager with fast paced full service plumbing contractor.
- Practiced direct implementation of technologies and best practices to ensure rapid growth and strong profit margins.
- Estimating & sales of mid-range plumbing projects valued up to approximately $750,000.
- Service Department Manager
- Sales of pipe bursting & directional drilling (Underground boring)
- Develop and maintain pricing strategies
- Estimating & project management
- Preparation & presentation of proposals (bids)
- Inventory management & cost control
- Writing, directing, and staring in TV and Radio advertisements
- Document & plan preparation
- Radiant heat design & sales
Crew Chief
Conservation Construction
03.2010 - 02.2012
- Sales of residential window replacement options direct to homeowners.
- Very cold lead generation (door-to-door), lead follow-up, in-home sales presentations, and closing of the sale.
- Managed a team of five individuals and produced top three team results every month.
- Consistent leader in overall sales
- In-home one-time close sales
- Cold calling and door-to-door marketing
- Presentation & closing of sales opportunities
Inside Sales, Commercial Estimating, and Business Development
Consolidated Supply Co.
01.1998 - 05.2010
- Company Overview: number two ranked wholesaler of plumbing supplies in the Pacific Northwest
- Inside sales, commercial estimating, and business development.
- Interpreting plans & specification, preparing and submitting proposals, closing sales, and managing the project from start to finish.
- Product procurement and smart buying practices.
- Leader in overall sales and profit margin for my position out of fifteen locations.
- Inside & counter sales
- Commercial plumbing estimation
- Warehouse management
- Project management
- Account manager top accounts
- "Smart" purchasing to increase profit
- Special material acquisition
- Radiant heat design & sales
- Number two ranked wholesaler of plumbing supplies in the Pacific Northwest
Education
High School Diploma -
Ketchikan High School
Ketchikan, AK05-1993
RTI Radiant Design - Radiant Design 101
RTI (An Uponor Co)
New York, NYDesign & Install 102, 103
Wirsbo (Uponor)
Apple Valley, MnSkills
- Business and personnel management
- Computer and mobile device proficiency
- Office suite expertise
- Bluebeam software proficiency
- Experience with Service Titan system
- Proficient in SketchUp software
- Sales proficiency in plumbing and mechanical solutions
- Proficient in water purification systems
- Proficient in tankless water heating systems
- Scheduling and planning
Timeline
Plumbing Manager
Code Blue Plumbing
04.2024 - Current
Owner
Titan Powersports & Rentals
02.2020 - 10.2023
Plumbing General Manager
Goettl Air Conditioning & Plumbing
01.2018 - 01.2020
Service and Operations Manager
Kevin Cohen Plumbing
01.2012 - 01.2017
Crew Chief
Conservation Construction
03.2010 - 02.2012
Inside Sales, Commercial Estimating, and Business Development
Consolidated Supply Co.
01.1998 - 05.2010
High School Diploma -
Ketchikan High School
RTI Radiant Design - Radiant Design 101
RTI (An Uponor Co)
Design & Install 102, 103
Wirsbo (Uponor)
Similar Profiles
Cheyenne HuddlestonCheyenne Huddleston
General Manager at Code Blue Alkaline WaterGeneral Manager at Code Blue Alkaline Water
Hau HuynhHau Huynh
IT Help Desk Technician at Code Blue GeeksIT Help Desk Technician at Code Blue Geeks
Derek ValentinDerek Valentin
Scheduler at CODE Blue AHA Training CenterScheduler at CODE Blue AHA Training Center
Ella WesthoraElla Westhora
Research Intern at University of ArizonaResearch Intern at University of Arizona
JACKSON EDWARDSJACKSON EDWARDS
Warehouse Associate at AmazonWarehouse Associate at Amazon