MICHAEL COOK
Omaha,NE
Summary
Diligent and customer-focused, adept at maintaining quality standards and managing physical tasks, as demonstrated at Amazon. Excelled in guest services at Bravo, enhancing the dining experience. Proven multitasking skills, with a commitment to excellence honed at Hy-vee. Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills. Conversational abilities in language.
Overview
3
3
years of professional experience
Work History
Stow/Pack worker
AMAZON
Omaha, NE
12.2023 - Current
- Store packages
- Storing containers
- Boxing packages
Host
BRAVO
Omaha, NE
04.2022 - 12.2023
- Greeted guests in a friendly and professional manner, providing excellent customer service
- Answered phone calls to take reservations and address guest questions and concerns
- Demonstrated excellent multitasking abilities while organizing reservations, conducting table visits, and answering phones simultaneously
- Maintained a high level of cleanliness in the restaurant, ensuring all tables were properly set up before each shift
- Assisted in serving guests for parties and special functions.
Checker
HYVEE
Omaha, NE
04.2021 - 04.2022
- Handled credit card transactions with discretion and security protocols
- Assisted customers with locating items in the store or online ordering platforms
- Maintained an orderly checkout area
- Performed inventory counts as needed
- Assisted in training new employees regarding proper work methods, safety practice: expectations.
Education
GED -
Millard North High School
05.2023
Skills
- Hard Worker
- Taking Messages
- Quality Standards
- Physical Labor
- Cleaning
- Customer Service
- Crew support
References
References available upon request
Timeline
Stow/Pack worker
AMAZON
12.2023 - Current
Host
BRAVO
04.2022 - 12.2023
Checker
HYVEE
04.2021 - 04.2022
GED -
Millard North High School