Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

MICHAEL COOK

Omaha,NE

Summary

Diligent and customer-focused, adept at maintaining quality standards and managing physical tasks, as demonstrated at Amazon. Excelled in guest services at Bravo, enhancing the dining experience. Proven multitasking skills, with a commitment to excellence honed at Hyvee.

Overview

3
3
years of professional experience

Work History

Stow/Pack worker

AMAZON
12.2023 - Current
  • Store packages
  • Putting containers in trucks


Shift Lead

Coldstone Creamy
01.2023 - 04.2024
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.

Host

BRAVO
04.2022 - 12.2023
  • Greeted guests in a friendly and professional manner, providing excellent customer service
  • Answered phone calls to take reservations and address guest questions and concerns
  • Demonstrated excellent multitasking abilities while organizing reservations, conducting table visits, and answering phones simultaneously
  • Maintained a high level of cleanliness in the restaurant, ensuring all tables were properly set up before each shift
  • Assisted in serving guests for parties and special functions.

Checker

HYVEE
04.2021 - 04.2022
  • Handled credit card transactions with discretion and security protocols
  • Assisted customers with locating items in the store or online ordering platforms
  • Maintained an orderly checkout area
  • Performed inventory counts as needed
  • Assisted in training new employees regarding proper work methods, safety practice: expectations.

Education

High School Diploma -

Millard North High School
Omaha, Nebraska
05.2023

Skills

  • Hard Worker
  • Taking Messages
  • Quality Standards
  • Physical Labor

References

References available upon request

Timeline

Stow/Pack worker

AMAZON
12.2023 - Current

Shift Lead

Coldstone Creamy
01.2023 - 04.2024

Host

BRAVO
04.2022 - 12.2023

Checker

HYVEE
04.2021 - 04.2022

High School Diploma -

Millard North High School

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MICHAEL COOK