Michael Corbae
Thornton,CO
Summary
Experienced with technical diagnostics, repairs, and maintenance of field equipment. Utilizes effective problem-solving techniques and strong technical skills to ensure reliable service. Track record of maintaining high standards in customer service and operational efficiency.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Field Service Technician
R.L. Hanson/Red Hawk/Chubb/Redhawk Fire & Security/ ADT Commercial/ Everon
01.1995 - Current
- Provide service on banking equipment.
- Install banking equipment.
- Installation and service of physical and electronic banking equipment.
- Manage inventory of tools and parts, ensuring availability for timely repairs and installations across multiple sites.
- Provide exceptional customer service by addressing client inquiries and resolving issues promptly to maintain strong relationships.
- Train junior technicians on equipment operation and safety protocols, fostering a culture of excellence within the team.
Service Manager
Red Hawk Fire & Security/ ADT Commercial
09.2019 - 09.2020
- Payroll, hiring and termination of employees
- Setting up training schedules and providing PPE during the onset of COVID.
- Assuming roles of warehouse manager and Project Manager during hiring freeze.
- Demonstrating attention to detail in anticipating and addressing customers' needs as shutdown progressed.
- Oversaw service operations, ensuring compliance with safety standards and regulations.
Skills
- Problem-solving
- Positive attitude
- Troubleshooting and repair
- Teamwork and coordination
- Field repairs
- Mechanical aptitude
- Customer training
- Training and mentoring
Accomplishments
- Consistently received positive feedback from customers, coworkers, and managers.
- Completed calls in a timely and professional manner.
Certification
NCR ATM’s
Cima Cash Recyclers
RS2 Access Control
Honeywell ProWatch
March Networks NVR’s
Timeline
Service Manager
Red Hawk Fire & Security/ ADT Commercial
09.2019 - 09.2020
Field Service Technician
R.L. Hanson/Red Hawk/Chubb/Redhawk Fire & Security/ ADT Commercial/ Everon
01.1995 - Current