Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Michael Correll

Farmington,MI

Summary

Operations manager with a strong focus on developing and implementing strategies that enhance efficiency and maximize customer satisfaction. Led training teams for new store openings across multiple states, ensuring effective onboarding and operational readiness.

Overview

1
1
Certification
27
27
years of professional experience

Work History

New Store Opening Coordinator

Bad Daddy's Burger Bar
Golden, CO
01.2013 - 12.2023

Established individual Opening Training teams for 30 new store launches throughout Colorado, Georgia, North Carolina, Alabama, Tennessee and South Carolina.

  • Developed training materials for new employees and updated protocols across the company.
  • Conducted candidate interviews for newly opened store positions
  • Coordinated travel arrangements for trainers, managing flights, hotels, car rental, and Per Diem.
  • Secured contracts with vendors to meet the organization's service and product needs.
  • Developed marketing campaigns to increase sales volume across new store openings.
  • Maintained the Nutritics program to deliver nutritional information to customers on Bad Daddy's and GoodTimes website and app.
  • Created monthly menu specials with members of the team to design new burgers, appetizers, salads, and desserts.
  • Created recipes with pictures and steps of procedure for each new item, and rolled out to all stores monthly.

General Manger

Applebee's
Denver, CO
06.2004 - 06.2012
  • Managed daily business operations, including budgeting, staffing, scheduling, inventory control, customer service, and sales, to ensure seamless operational flow.
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Oversaw product development initiatives from concept to completion, ensuring alignment with market demands and customer needs.
  • Cultivated vendor relationships to secure competitive pricing on supplies and materials, enhancing cost-effectiveness.

General Manager of Operations

Grady's Bar and Grill
Denver, CO
06.1997 - 02.2004
  • Provided strategic direction to staff members, aligning efforts with organizational goals to maximize productivity.
  • Oversaw daily operations of multiple departments, ensuring compliance with established protocols.
  • Conducted regular meetings with department heads to assess progress toward goals and objectives, fostering accountability.
  • Developed and implemented operational policies and procedures that enhanced efficiency across departments.

Education

High School Diploma -

North Farmington High School
Farmington Hills, MI
06-1990

Skills

  • Project Coordination
  • Menu Development
  • Financial Management
  • Operations Management
  • Inventory control
  • Team leadership
  • Staff Supervision
  • Staff scheduling
  • Process Improvement
  • Customer Service
  • Relationship Building
  • Microsoft Office
  • Document Management

Accomplishments

  • At the Bad Daddy's GM Conference I received recognition for outstanding quality in the number of New Store Openings in 2019. General Managers, District Managers and Executives all recognized my hard work, efforts and success fo the openings.

Certification

  • Servsafe Food Certified
  • Servsafe Alcohol Certified
  • Servsafe Food Certification Proctor

Timeline

New Store Opening Coordinator

Bad Daddy's Burger Bar
01.2013 - 12.2023

General Manger

Applebee's
06.2004 - 06.2012

General Manager of Operations

Grady's Bar and Grill
06.1997 - 02.2004

High School Diploma -

North Farmington High School
Michael Correll