Job Search Status
Open to workDesired start date: 2 weeks notice
Desired Job Title
Security ManagerDispatch SupervisorSecurity OfficerWork Type
Full TimeLocation Preference
On-SiteLocation: Walnut, CA, USWalnut, CA
Open to relocation: Yes
Open To Work
Michael Cortez
Security
Walnut,CA
Work Preference
Summary
Dynamic Security Manager with extensive experience at Allied Universal Security Services, excelling in emergency response and team development. Proven track record in developing high-performing teams and reducing operational costs through strategic planning. Adept at fostering teamwork and ensuring compliance with safety regulations, enhancing overall security effectiveness.
Overview
17
17
years of professional experience
Work History
Security Manager
Allied Universal Security Services
06.2022 - Current
- Managed a team of security personnel, providing regular training for improved performance and professional growth including training based on position.
- Managed scheduling and performance evaluations for all guards.
- Maintained detailed records of security incidents.
- Insured all guards met all stated and federal requirements.
- Kept team compliant with security protocols and appearance standards.
- Investigated incidents and wrote reports.
- Developed comprehensive emergency response plans to minimize business disruptions during crises situations.
- Maintained compliance with federal and state employment laws throughout all hiring practices.
- Assisted in recruiting, hiring, and onboarding new employees to build a high-performing team.
- Reduced operational costs through strategic budgeting practices and resource allocation adjustments.
- Liaison for both Allied Security, the HOA and the community.
- Handle security complaints within the community.
Dispatch Supervisor
Servexo Security
09.2019 - 07.2022
- Supervised team of employees and provided training focused on maximizing overall performance with a strong highlight on customer service.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
- Manager schedules for over 50 sites across the U.S.
- Insure all call offs are covered.
- Create new policies and methods to improve communication between departmental .
Security Officer
Knott's Berry Farm
04.2008 - 11.2019
- Dispatcher of a 14 channel system for all departments.
- Field Training Officer
- Field Training coordinator
- Team Lead
- Patrol Unit for parking lots and airport escorts.
- Respond to emergency situations.
- Respond to medical emergency.
- Document injuries to guest and staff.
- Review reports.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Skills
- Report writing
- Incident reports
- Safety and security procedures
- Safety and security regulations
- Emergency response
- Schedule management
- Emergency planning
- Security officer development
Timeline
Security Manager
Allied Universal Security Services
06.2022 - Current
Dispatch Supervisor
Servexo Security
09.2019 - 07.2022
Security Officer
Knott's Berry Farm
04.2008 - 11.2019
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