Michael Costello
Montara,CA
Summary
Experienced and results-driven sales professional with a demonstrated track record of building relationships with clients, developing successful sales campaigns, and team management. Skilled in relationship building, customer service and problem-solving. Excel in coordinating activities with various departments to achieve strategic objectives.
Overview
6
6
years of professional experience
Work History
Cross Sell Executive
Rippling
04.2024 - Current
- Qualified for 2025 President's Club
- Achieved an average rolling attainment of 201% to quota, which was highest in my org, by strategically identifying high-potential accounts, conducting personalized outreach, and regularly partnering with cross-functional teams
- Actively participated in product demos alongside Account Executives and Account Managers, making introductions and providing valuable insights
- Was "Team Lead" which required me to coach, develop, and motivate my team in weekly trainings and shadow sessions
- Delivered tailored product recommendations based on in-depth product knowledge and customer insights
- Collaborated with Account Executives and Account Managers to develop and execute strategic plans for cross-selling, aligning efforts to maximize revenue opportunities within existing customer accounts
- Managed high volume outreach to existing customers via phone, email, and LinkedIn
Sales Team Lead
Randstad Technologies, LLC
01.2023 - 04.2024
- Served as a "Player/Coach" and continued to hold a book of business and develop client relationships as a sales leader.
- Trained and developed 5 Account Managers to improve sales activity and selling ability
- Interviewed, hired and trained new hires to optimize profitability.
- Led our sales team to individual and team quota consistency
- Drove creative development processes by leveraging past performance indicators to gauge best engagement approaches
Account Manager
Randstad Technologies, LLC
12.2021 - 01.2023
- Oversaw 20+ accounts and worked diligently to meet and exceed performance goals
- Led the San Francisco and San Jose offices in average weekly GP ($19,000+) and client meetings per week (11).
- Cultivated new accounts and provided value-added services to existing clients to increase overall revenue
- Acted as the main point of contact in matters relating to client concerns and needs.
- Runner up to Fast Tracker President's Club
Business Development Specialist
Randstad Technologies, LLC
08.2021 - 12.2021
- Developed relationships with potential clients to gain momentum for account development opportunities
- Effectively built relationships with both established and potential customers
- Communicated duties, compensation, benefits and working conditions to potential candidates, enabling solid understanding of job expectations
- Researched potential business opportunities in new and existing markets.
Site Manager and Sales Associate
Sun Studios Statuary
01.2019 - 07.2021
- Resolved customer service or billing complaints, managed inventory, collected payments and deposits, utilized organizational skills
- In charge of employee recruitment as on-site extra help was needed
- Maintain and keep up on site-landscape, assist with product delivery and store upkeep
- Open and close responsibilities, and on-site telephone management.
Physical Education Teacher
PE+
09.2019 - 03.2020
- Taught students about concepts regarding fitness, health and well-being
- Create instructional material, guides and lesson plans for all sports and activities conducted during class
- Create and sustain a level of discipline for each individual with an emphasis on teaching respect, loyalty, and sportsmanship.
Education
Bachelor of Science - Business Management
California State University - Chico
Chico, CA05.2019
Skills
- Account management
- Sales strategy
- Data analysis
- Effective communication
- Market analysis
- Sales forecasting
- Team leadership
Timeline
Cross Sell Executive
Rippling
04.2024 - Current
Sales Team Lead
Randstad Technologies, LLC
01.2023 - 04.2024
Account Manager
Randstad Technologies, LLC
12.2021 - 01.2023
Business Development Specialist
Randstad Technologies, LLC
08.2021 - 12.2021
Physical Education Teacher
PE+
09.2019 - 03.2020
Site Manager and Sales Associate
Sun Studios Statuary
01.2019 - 07.2021
Bachelor of Science - Business Management
California State University - Chico
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