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Dynamic and results-oriented professional with extensive experience in insurance policy sales and client relationship management. Excelled at New York Life by crafting fiscal strategies that enhanced client security, achieving a notable increase in client retention. Expert in needs assessment and negotiation tactics, with a proven track record of developing comprehensive financial plans and fostering strong client relationships.

Insurance industry professional experienced in marketing and sales of multiple lines of insurance and insurance claims services. Energetic and enthusiastic with demonstrated success in fast-paced and deadline driven environments. Collects and analyzes data, provide cost-effective solutions and meet the needs of clients by recommending suitable insurance products to provide financial security. Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.

Dynamic leader with proven expertise in staff development and sales techniques honed at J HERNANDEZ INSURANCE. Excelled in project management and lead generation, driving teams to surpass sales goals by 5% and significantly enhance customer satisfaction. Skilled in marketing, fostering a culture of continuous improvement and loss prevention to maximize performance and profitability. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership. Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.

Technical Communication Medicare and Life Insurance Sales. To include Final Expense, Mortgage Protection, IUL, Whole Life and Term Insurance.
Knowledgeable Insurance Agent with solid foundation in l,ife insurance and Medicare policies and client relationship management. Proven ability to guide clients through complex decision-making processes and drive policy sales. Demonstrated skills in risk assessment and strategic planning.

Dedicated Life Insurance Agent with expertise in client consultations, policy writing, and compliance management. Focused on delivering personalized insurance solutions and enhancing customer satisfaction through effective problem-solving and relationship-building.

Michael Cowell

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Life Insurance Agent

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Life Insurance Agent

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Lamar High School

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