Michael Crawford
North Reading,MA
Summary
Detail-oriented enthusiastic team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate student and employee eager to secure summer internship. Ready and excited to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Bank Teller
Citizens Bank
08.2023 - 12.2023
- Streamlined teller operations for better workflow by implementing time-management strategies.
- Enhanced branch sales through cross-selling bank products and services to customers.
- Conducted daily audits of cash drawer, minimizing discrepancies in financial records and ensuring accuracy in compliance with bank policies.
- Collaborated with team members to achieve monthly sales targets and provide exceptional service to customers.
- Supported branch management in achieving operational excellence through adherence to regulatory guidelines and internal procedures.
- Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Assisted customers in opening new accounts, facilitating a smooth onboarding process for new clients.
Dasher
DoorDash
11.2022 - 09.2023
- Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.
- Boosted overall delivery performance by staying up-to-date on platform updates and best practices.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Developed and maintained professional relations between customer, store personnel, and company.
- Planned optimal routes to deliver multiple orders per trip in a timely manner and achieve strong performance ratings.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
Cashier
Mobil Mart
03.2022 - 01.2023
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Worked flexible schedule and extra shifts to meet business needs.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Maintained a balanced cash drawer and handled multiple payment methods securely, minimizing discrepancies and potential losses while ensuring accurate accounting at the end of each shift.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Cashier
Parlor Pizzeria
08.2021 - 02.2022
Laborer
Contract Glass Service
10.2016 - 03.2020
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role such as attention to detail and adherence to industry standards.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly and mitigating potential hazards.
- Enhanced project timelines by collaborating effectively with team members on various tasks and by following instructions from supervisors and adapting to changing priorities.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Optimized resource utilization by assisting in the recycling or repurposing of leftover materials from completed projects.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Cashier
Paul Anthony's Pizza
10.2015 - 09.2017
Cook, Food Runner, To-Go Cashier
Chilli's Bar & Grill
09.2014 - 10.2015
Education
BBA - Finance/Marketing
University of Massachusetts - Lowell
Lowell, MA05.2026
Associate of Science - Business Administration
Middlesex Community College - Bedford
Bedford, MA01.2024
Skills
- Financial Software
- Financial Transactions
- Data Entry Efficiency
- Transaction Processing
- Account Updating
- Regulatory Compliance
- Adaptability and Flexibility
- Teamwork and Collaboration
- Organizational Skills
- Excellent Time Management Skills
- Customer Relationship Development and Management
- Strong Interpersonal Skills
Timeline
Bank Teller
Citizens Bank
08.2023 - 12.2023
Dasher
DoorDash
11.2022 - 09.2023
Cashier
Mobil Mart
03.2022 - 01.2023
Cashier
Parlor Pizzeria
08.2021 - 02.2022
Laborer
Contract Glass Service
10.2016 - 03.2020
Cashier
Paul Anthony's Pizza
10.2015 - 09.2017
Cook, Food Runner, To-Go Cashier
Chilli's Bar & Grill
09.2014 - 10.2015
BBA - Finance/Marketing
University of Massachusetts - Lowell
Associate of Science - Business Administration
Middlesex Community College - Bedford
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