Michael Cunneen
North Babylon,NY
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
12
12
years of professional experience
Work History
Bartender
Windows on the La
06.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Batender/Server
The Dover Group
05.2018 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Manager
Four M Franchising LLC
09.2016 - 04.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Manager
Brinker Internationl, Chili's Grill & Bar
03.2013 - 10.2014
- Maximized performance by monitoring daily activities and mentoring team members.
Manager
Bloomin' Brands
01.2014 - 03.2014
- Maintained professional, organized, and safe environment for employees and patrons.
Education
Associate of Applied Science -
Nassau Community College
Garden City, NY06-1992
Skills
- Strong multitasking
Timeline
Bartender
Windows on the La
06.2024 - Current
Batender/Server
The Dover Group
05.2018 - 05.2024
Manager
Four M Franchising LLC
09.2016 - 04.2018
Manager
Bloomin' Brands
01.2014 - 03.2014
Manager
Brinker Internationl, Chili's Grill & Bar
03.2013 - 10.2014
Associate of Applied Science -
Nassau Community College
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