Michael Custer
Newport News,VA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
11
11
years of professional experience
Work History
Certified Clinical Medical Assistant
MD Express
06.2023 - Current
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared and administered medications to alleviate patient symptoms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.
- Facilitated effective communication between patients and healthcare providers with clear explanation of medical procedures and treatment plans.
- Managed inventory levels for medical supplies, ensuring appropriate stock was available for seamless clinic operations.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
Certified Clinical Medical Assistant
Invictus Healthcare System
07.2022 - 05.2023
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared and administered medications to alleviate patient symptoms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Facilitated effective communication between patients and healthcare providers with clear explanation of medical procedures and treatment plans.
- Managed inventory levels for medical supplies, ensuring appropriate stock was available for seamless clinic operations.
CERTIFIED MEDICAL ASSISTANT
HROSM
09.2017 - 06.2022
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Documented vital signs and health history for patients in clinic and hospital environments.
CERTIFIED MEDICAL ASSISTANT
Riverside Regional Medical Center
04.2013 - 06.2017
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Documented vital signs and health history for patients in clinic and hospital environments
- Enhanced patient outcomes by providing knowledgeable education on
Education
Associate of Applied Science - Medical Assisting
Centura College
Newport News, VA03.2013
Skills
- Check-In and Check-Out Procedures
- Routine Laboratory Testing
- Medication Administration
- Decision Making
- Patient Relations
- Clear Communication
- Treatment Room Preparation
- Diagnostic Testing
- Time Management
- Supply Management
Timeline
Certified Clinical Medical Assistant
MD Express
06.2023 - Current
Certified Clinical Medical Assistant
Invictus Healthcare System
07.2022 - 05.2023
CERTIFIED MEDICAL ASSISTANT
HROSM
09.2017 - 06.2022
CERTIFIED MEDICAL ASSISTANT
Riverside Regional Medical Center
04.2013 - 06.2017
Associate of Applied Science - Medical Assisting
Centura College
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