Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Cvetezar

Las Vegas

Summary

Proven ability to enhance operational efficiency and customer satisfaction, demonstrated during roles at Kohls Department Store and Kroger. Expert in stock rotation and maintaining high service standards, leading to significant improvements in team performance and store organization. Skilled in telephone etiquette, showcasing a blend of excellent communication and organizational talents.

Overview

7
7
years of professional experience

Work History

Overnight Stocker

Kohls Department Store
09.2023 - 11.2024
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
  • Streamlined overnight stock processes by implementing efficient organization and product placement techniques.

Clerk

Kroger
02.2018 - 09.2023
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
  • Kept front check out area clean and organized for efficient service.
  • Collaborated with team members to achieve store sales targets and improve overall performance.
  • Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.

Education

High School Diploma -

Spring Valley High
Las Vegas, NV
05-2021

Skills

  • Stocking shelves
  • Telephone etiquette
  • Stock rotation
  • Customer satisfaction

Timeline

Overnight Stocker

Kohls Department Store
09.2023 - 11.2024

Clerk

Kroger
02.2018 - 09.2023

High School Diploma -

Spring Valley High
Michael Cvetezar